Assist clients effectively as a Mortgage Loyalty Lead Coordinator with Manulife in Montreal, Quebec. The role encompasses administrative tasks, client follow-ups, and essential mortgage servicing support.

As a Mortgage Loyalty Lead Coordinator, you will deliver reliable operational support, maintaining records and coordinating activities to enhance the client experience. With a focus on accuracy and efficiency, the position requires processing complex requests and resolving routine issues while adhering to established standards and procedures.

Key Responsibilities:

- Process mortgage renewal and servicing requests accurately
- Review and ensure completeness of client files
- Update systems and documentation with clear records




- Monitor workflows and prioritize time-sensitive items
- Coordinate with specialists to resolve issues

Requirements:

- College diploma or equivalent relevant experience
- Experience in administration or financial services
- Solid communication skills in English and French
- Ability to manage multiple tasks effectively
- Familiarity with mortgage terminology and processes

Support client satisfaction by providing efficient administrative assistance in mortgage loyalty with Manulife in a hybrid work environment.

📌 Mortgage Loyalty Lead Coordinator Role (Alton)
🏢 Manulife
📍 Alton