Engage with customers as a Personal Banking Associate at TD, focusing on financial guidance and exceptional service. Build relationships while assisting customers with banking solutions and digital education.

TD is seeking a customer-focused Personal Banking Associate for its branch office. In this role, you will guide customers to appropriate solutions for their banking needs. Essential skills include a knowledge of banking solutions, excellent communication, and the ability to support front-line staff effectively.

Key Responsibilities:

- Engage customers in financial advice and service transactions
- Direct customers to appropriate staff for solutions
- Educate clients on mobile and online banking
- Support transactions and resolve critical issues
- Recommend process improvements for enhanced experiences

Requirements:

- High School diploma and/or 1+ years of relevant experience
- IFC certification or equivalent (post-appointment within 6 months)
- Proficiency in MS Office and branch software
- Robust organizational and multitasking skills
- Excellent verbal and written communication skills

Bring your customer service expertise and banking knowledge to make an impact at TD.

📌 Personal Banking Associate at TD (Boucherville)
🏢 Superprof
📍 Boucherville