Launch your management career in the frontline at a leading organization in Quebec. This 6-month development program immerses you in hands-on roles across various functions while enhancing your customer success skills.
As a management trainee, you'll rotate through key areas such as Call Center, Dispatch, and Customer Service, ensuring a comprehensive understanding of our operations. This position focuses on coaching, mentoring, and leading teams effectively while adhering to safety and compliance standards.
Key Responsibilities:
• Gain insights into car purchasing and branch operations
• Develop customer service strategies to improve satisfaction
• Coach frontline employees in service excellence
• Assist with incident investigations and safety protocols
• Lead operational activities in a retail workplace
Requirements:
• College, university, or trade school graduate
• 5-10 years in retail or customer service
• 3-5 years of management experience
• Strong communication and organizational skills
• Open availability for a 7-day operational schedule
Embark on a pathway to leadership while mastering customer success in our engaging program.