Enhance guest satisfaction at Blue Mountain Resort as a part-time Supervisor of Resort Experience. Guide and support a dedicated team to provide top-notch service for an unforgettable guest journey.

The Supervisor of Resort Experience plays a key role in managing daily operations within the resort while ensuring guests enjoy their time at this premier destination. This part time position focuses on leadership, team motivation, and maintaining high service standards. Candidates must have experience in guest services and strong communication skills for effective team management.

Key Responsibilities:
• Supervise and motivate Resort Experience Ambassadors
• Train and develop staff to ensure top service delivery




• Manage guest expectations and oversee service recovery
• Maintain department equipment, supplies, and standards
• Collaborate with Security and Guest Services for safety

Requirements:
• Prior experience in guest service operations
• Excellent communication and leadership skills
• Team-oriented with a friendly demeanor
• Ability to work outdoors in a vibrant environment
• Enjoy active engagement with guests and staff

Support an exceptional guest experience and enhance the fun atmosphere at Blue Mountain Resort.

📌 Resort Experience Supervisor at Blue Mountain (Collingwood)
🏢 Alterra Mountain
📍 Collingwood