Make a difference as a Team Coordinator with CarePartners in Waterloo This full-time role focuses on effective scheduling and communication between patients, families, and staff daily.

CarePartners is seeking Team Coordinators for an 18-month temporary contract. You will manage the scheduling of Personal Support Workers, Nurses, and Therapists while ensuring service delivery standards. This position requires solid interpersonal skills and a commitment to helping patients and their families.

Key Responsibilities:
• Schedule service delivery for PSWs and Nurses
• Act as liaison between patients and healthcare staff
• Handle inbound inquiries via phone and email
• Enter data into automated systems accurately
• Produce scheduling reports for supervisory review

Requirements:
• One year of relevant customer service experience
• Preference for post-secondary education
• Proficient in Microsoft Office applications
• Strong attention to detail and communication skills
• Availability for evening and weekend shifts

Lead service coordination efforts while enhancing patient and family experiences at CarePartners.

📌 Team Coordinator at CarePartners (Cambridge)
🏢 Tim Hortons
📍 Cambridge