TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join TELUS Health as a member of the Integrated Reporting (IR) team where you will play a pivotal role in how our clients leverage their data. With our propriatory system built as a modular platform where each component operates in its own environment, the IR team serves as the core analytical gateway. We design the architectures and models that aggregate, correlate, and visualize data across the entire solution—ranging from day-to-day operational tracking to advanced strategic insights.

You will also collaborate with development, quality assurance, solution design, business, portfolio, and UX stakeholders to translate priorities into clear user stories and deliverables and guide the team toward high-quality results.

What You'll Do

Master the internal system and understand the complex issues underlying the team's work

Structure and optimize a technical backlog to ensure alignment with product strategy, technical roadmap, and business objectives, ensuring items are well understood, properly sized, sequenced, and ready for delivery, broken down into small deliverable increments

Maintain constant dialogue with end users and internal customers by gathering feedback, understanding their satisfaction, and adapting priorities to ensure ongoing alignment with business expectations





Translate business needs, customer feedback, and product priorities into explicit user stories, acceptance criteria, and backlog items

Make informed decisions and provide clear priorities to the development team

Define sprint objectives and support the team in progressive delivery during each iteration

Actively participate in SAFe/Agile ceremonies — cycle and iteration planning, backlog refinement, demos, and inspection/adaptation activities

Collaborate closely with a senior team of experts to shape, refine, and deliver product capabilities

Represent the team to internal and external colleagues as the primary point of contact, communicating progress, challenges, and impacts with clarity

Orchestrate resources and navigate multi-team dependencies by mobilizing the right people (from your team or others) and proactively managing blockers

Support alignment of expectations regarding testing, quality, usability, and delivery across teams

Prioritize and manage critical bugs and system fixes to maintain product stability, organizing rapid response to critical incidents, determining the best resolution strategy with the team, and identifying associated risks and blockers

Validate and deliver quality — verify that work meets acceptance criteria and customer expectations





Promote continuous improvement and contribute to Agile maturity within the team

What You Bring Technical Skills

Fluency in both French and English, oral and written

5+ years' experience as a Software Product Owner, Scrum Master, or similar Agile role

Experience managing and prioritizing a team backlog (Jira, Azure DevOps, or equivalent)

Experience participating in PI planning or similar cross-team planning activities

Interest or experience in actuarial science, pension plans, insurance, or financial services — OR a very strong ability to learn quickly in a complex and highly specialized technical domain

Good understanding of Agile delivery practices

Good understanding of the software development lifecycle, quality practices, and product delivery

Ability to translate customer needs into clear user stories and acceptance criteria

Ability to balance business value, technical feasibility, risk, and delivery capacity when prioritizing work

Ability to clearly connect business objectives to backlog priorities

Soft Skills

Learning Ability: You demonstrate curiosity and learn quickly while recognizing the expertise of those around you

Clear Communication: You communicate effectively with stakeholders (business teams, Dev, QA, UX)

Facilitation and Alignment: You build consensus among different perspectives and encourage the team to contribute to decisions

Product Ownership: You demonstrate strong accountability for quality, customer value, and results

Assets

Experience working in SAFe or large-scale Agile methodology

In-depth knowledge of Agile tools such as Azure DevOps, Jira, or equivalent

Experience delivering comple

📌 Bilingual Software Product Owner (Winnipeg)
🏢 TELUS Health
📍 Winnipeg