Job Description

Job Description

Job Title: Service Technician

Job Description
The Service Technician maintains a high-quality service outlet for the repair of tools and equipment, delivering timely, accurate repairs that enhance the value of tool ownership. This role focuses on maximizing productivity within repair operations, controlling costs, and continuously improving processes while providing best-in-class repair service in support of a lifetime service value proposition.

Responsibilities

Perform tool and equipment repairs in a timely and efficient manner to maintain a high-quality service outlet. Maximize productivity within repair operations while delivering high-quality, timely repairs that support the organizations value-added image. Contribute to financial success by controlling cost of goods sold (COGS), improving repair processes, and containing costs throughout the repair cycle.

Maintain superior technical knowledge and skills through continuous professional development, including studying and reviewing online repair manuals, schematics, and technical files. Accurately diagnose problems with tools and equipment and apply prescribed corrective measures using appropriate tools, systems, and repair procedures. Use hand scanners to receive tools, record diagnostic information, pick spare parts, execute repairs, and complete repair transactions in the system.

Conduct final functional and safety testing after every repair to ensure tools operate correctly and safely for the end user. Maintain work areas, tools, and assigned equipment in a clean, organized, and orderly condition to support safe, efficient, and timely repair work. Follow and abide by the companys culture, values, and principles in all aspects of daily work.



Observe and comply with all safety regulations and Occupational Health and Safety Standards when working in the facility and operating machinery.

Perform other duties as assigned by the supervisor to support the overall operation of the repair facility. Essential Skills Strong troubleshooting skills for diagnosing mechanical and electrical issues in tools and equipment. Hands-on experience performing mechanical or electrical repairs on hand tools or power tools. Ability to interpret and work from blueprints, schematics, and technical documentation. Proficiency in using a variety of hand tools and repair equipment for disassembly and assembly of power tools.

Capability to use hand scanners and related systems for receiving, diagnosing, parts picking, and repair completion. Familiarity with Windows applications for accessing repair manuals, schematics, and technical files (experience preferred). Commitment to following safety regulations and procedures, including proper use of required personal protective equipment. Ability to maintain an organized, efficient workstation in a workshop setting subject to noise, dust, and other particles.

Physical ability to occasionally lift up to 70 lbs, stand for long periods, and perform repetitive reaching, bending, and climbing. Ability to stand for up to 8 hours daily while performing tool repairs at a workstation.



Additional Skills & Qualifications Willingness to engage in ongoing training to maintain and enhance technical skills. Openness to one-to-one career mentoring and professional development. Comfort working on a 12-month contract assignment. Experience in a repair workshop or service environment is beneficial.

Attention to detail and a focus on quality and safety in all repair activities. Strong work ethic aligned with company values and principles. Why Work Here? Employees benefit from ongoing training and one-to-one career mentoring that support continuous qualified growth and skill development. The organization promotes a culture of safety, quality, and continuous improvement, offering a structured environment where technicians can build expertise and advance their careers over time.

Work Environment

This role is based in a workshop environment that can involve exposure to noise, dust, and other particles. The position operates on a first shift schedule, Monday through Friday, with standard daytime hours to be confirmed. Work is performed at a repair workstation where technicians stand for extended periods, up to 8 hours daily, and frequently perform repetitive reaching, bending, and climbing. The job requires occasionally lifting up to 70 lbs and using hand tools and equipment to disassemble and assemble power tools.

Safety is a priority, and technicians must follow all Occupational Health and Safety Standards and facility safety regulations. Required safety equipment includes steel toe work boots, safety glasses, safety gloves, and other protective gear as needed when working in the facility or operating machinery. The dress code specifies steel toe work boots as part of the required attire.

Job Type
& Location This is a Contract position based o

📌 Service Technician (Pitt Meadows)
🏢 Aerotek
📍 Pitt Meadows