Elevate customer experiences as a Retail Sales Lead at POP MART in Scarborough Town. Use your leadership and expertise to inspire a customer-first culture and drive store performance.

In this role, you will guide a team while delivering exceptional service, fostering an engaging atmosphere, and ensuring operational excellence in the store. Your focus will include coaching Sales Associates, managing inventory, and executing visual merchandising standards to create a vibrant in-store experience for all customers. Collaboration and communication will be key as you work towards achieving sales goals and enhancing store performance.

Key Responsibilities:

- Lead daily operations as the Leader on Duty
- Coach and motivate team members for success




- Foster relationships with customers through storytelling
- Achieve store sales goals and key performance indicators
- Ensure a compelling and protected store environment

Requirements:

- 1+ years of retail experience required
- Previous leadership experience preferred
- Passion for customer service and pop culture
- Strong communication and organizational skills
- Basic computer proficiency required

Become a driving force at POP MART, inspiring your team and enhancing customer enjoyment through effective leadership and engagement.

📌 Retail Sales Lead at POP MART (Toronto)
🏢 POP MART Americas
📍 Toronto