Become the face of Canada Cartage in Winnipeg as a Customer Service Representative. Utilize your exceptional skills to manage customer inquiries and support logistics efficiency.

In this pivotal role at Canada Cartage, your focus will be on enhancing customer satisfaction through direct communication and issue resolution. You will track shipment statuses, confirm invoice accuracy, and help maintain positive client relationships. The role calls for 2+ years of CSR experience and proficiency with common office software such as MS Office and WMS.

Key Responsibilities:

- Address customer inquiries and resolve issues promptly
- Track and update shipment statuses efficiently
- Confirm charges and report discrepancies to management
- Generate invoices and ensure accuracy in paperwork
- Update customer profiles in the WMS as needed

Requirements:

- Minimum 2 years of CSR experience
- Familiarity with Office software, WMS is a plus
- Must be bondable and eligible to work in Canada
- Robust communication and time management skills
- Attention to detail and accuracy in documentation

Bring your strong communication and customer service expertise to Canada Cartage, a leader in logistics solutions.

📌 Customer Service Representative in Winnipeg
🏢 Canada Cartage Group
📍 Winnipeg