As F&B; Banquet Supervisor, your primary goal is to oversee banquet operations and events while supporting the restaurant operations when needed. You will ensure efficient and profitable F&B; operations while upholding the highest standards of quality and service. Your role encompasses supervising banquet staff, coordinating events, and maintaining exceptional guest experiences.
Duties and Responsibilities:
- Lead banquet service operations, including setup, execution, and breakdown
- Coordinate with kitchen team for banquet menu execution and timing
- Train, coach and mentor banquet servers and support staff
- Assist in supervising the restaurant operations as needed
- Model exemplary customer service and problem resolution
- Support event planning and execution with sales and events team
- Monitor banquet labor costs and maintain budgets
- Manage banquet inventory and supplies
- Enforce cash handling and service policies
- Maintain health and safety compliance
- Communicate effectively regarding event details and guest feedback
- Perform hands-on duties including serving,
setting up conference rooms, and supporting restaurant service when required
Requirements/Experience:
- Event planning experience an asset Extensive experience in banquets - including buffets, plated dinners, weddings, and conference events.
- Experience in reading and understanding BEOs and execution according to the details provided.
- Experience in restaurant service to be able to support the restaurant during nonbanquet times as needed.
- Versatile with scheduling - available for early morning shifts (as early as 6am) and late nights for wedding functions.
- Strong leadership and people skills - will be responsible for supervising shifts, handling guest issues professionally, and coaching/mentoring junior team members.
- Work directly with the Banquet Manager and F&B; Manager, successful candidate must be team-oriented and communicative.
- Previous wedding experience is an asset as we do a high volume of those events.
#ABHO
Contract Info / Information sur le contrat
- Job ID / No. du Poste: 64286433
- Open Positions / Postes Ouverts: 1