Company:

FedEx Trade Networks Canada

Address:

9800 Cavendish Blvd., 3rd Fl H4M 2V9 St. Laurent,Quebec Canada

Scheduled Weekly Hours:

37.5

Worker Type:

Employee

Posting Start Date:

09-25-26

Posting Close Date:

10-24-2026

Job Family:

FTN: Accounting/Finance Management

Position Summary:

Total Base Pay Range -$58,496.00 - $91,400.00 CAD Annual

Monday - Friday: 09:00AM to 05:00PM

CARM Financial Management

- Oversee daily financial activities related to CBSA's CARM program.
- Monitor duties, taxes, penalties, credits, refunds, and adjustments processed through the CARM Client Portal.
- Ensure accurate accounting, reconciliation, and reporting of customs-related financial transactions.
- Review and approve financial transactions associated with customs clearance activities.
- Support importer accounts by providing guidance regarding Statements of Account (SOA), payments, duty and tax assessments, refunds, credits, and reconciliations.
- Maintain expertise in CARM program requirements, customs accounting processes, and regulatory obligations.

Accounts Receivable and Billing Resolution

- Resolve complex customer disputes involving customs duties, taxes, penalties, assessments, and related charges.
- Investigate account discrepancies and determine appropriate corrective action.
- Review and approve credit note requests in accordance with company policies and CBSA regulations.
- Partner with Billing Resolution Services (BRS), Accounts Receivable, Collections, and Operations teams to resolve customer concerns and payment issues.
- Evaluate the financial impact of proposed adjustments and ensure appropriate risk management controls are applied.





Customs Corrections and Reconciliation

- Review and approve duty and tax correction requests submitted by Operations and Billing teams.
- Validate supporting documentation and determine eligibility for duty and tax credits, refunds, or adjustments.
- Analyze importer accounts and identify reconciliation issues requiring corrective action.
- Ensure all approved corrections are accurately reflected in customs accounting and financial systems.
- Monitor account balances and payment activity to maintain compliance and account accuracy.

Month-End CBSA Statement of Account Management

- Oversee monthly Statement of Account (SOA) reconciliation and settlement activities.
- Review and approve monthly CBSA payments to ensure accuracy, completeness, and compliance.
- Coordinate month-end payment processes with Finance and operational stakeholders.
- Prepare and distribute reports identifying accounts impacted by credit holds, collection issues, or account deactivation.
- Investigate and resolve payment discrepancies, outstanding balances, and account reconciliation issues.
- Ensure supporting documentation is complete and available for audit and compliance purposes.

Compliance and Risk Management

- Ensure compliance with CBSA regulations, customs legislation, and internal financial controls.




- Monitor importer account activities to identify potential financial, operational, and regulatory risks.
- Investigate discrepancies related to duty and tax assessments, payments, credits, and refunds.
- Recommend and implement process improvements to strengthen controls and compliance.
- Protect the organization from financial losses and customer service impacts resulting from customs accounting errors or payment issues.
- Ensure customers avoid unnecessary penalties resulting from inaccurate reporting or process deficiencies.

Financial Reporting and Analysis

- Analyze trends related to duties, taxes, collections, receivables, penalties, credits, and cash flow.
- Develop and maintain reporting tools, management dashboards, and key performance indicators (KPIs).
- Monitor revenue leakage and identify opportunities to improve financial performance.
- Prepare reports and analyses that support operational and strategic decision-making.
- Provide recommendations to leadership regarding financial risks, controls, operational performance, and process improvements.

Stakeholder Relationship Management

- Serve as the primary financial advisor for CARM-related issues.
- Act as the key liaison between CBSA, clients, customs brokers, Finance, Billing, Operations, and other stakeholders.
- Provide guidance regarding customs accounting practices, GST implications, Statement of Account interpretation, and compliance requirements.
- Assist clients in understanding CBSA credits, refunds, payment applications, assessments, and account activity.
- Present and explain CBSA financial data to customers to

📌 : Mgr Finance CARM (Toronto)
🏢 FedEx Trade Networks Transport and Brokerage
📍 Toronto