Director, HR Transformation, Systems and Analytics Permanent Full Time Manager Toronto, ON, CA

$120,000.00 To $145,000.00 Annually

This is a hybrid position based out of our 243 Consumers Rd location in North York, with 4 days per week in office and 1 day remote.

Lifemark Health Group (LHG) is a market leader in customized healthcare solutions. With over 20 years of service excellence, LHG is one of the largest, most trusted, and most comprehensive providers in Canada. As a national healthcare company, LHG employs over 5,000 highly trained clinicians, medical experts and team members in almost 400 locations coast-to-coast and continues to grow both organically as well as through acquisitions. Lifemark was acquired by Loblaw Companies on May 10, 2022.

The Opportunity: We are seeking a strategic, collaborative, and results-oriented Director, HR Transformation, Systems and Analytics to lead the evolution of Lifemark's HR operating model, technology capabilities, and people analytics function.

Reporting to the Vice President, People & Culture, this role will provide strategic leadership across HR transformation, systems, process optimization, data governance, and workforce analytics. The Director will be responsible for developing and executing a roadmap that strengthens HR operational effectiveness, establishes scalable processes and controls, improves data quality, and enables more informed people and business decisions.

A key priority will be leading Lifemark's readiness for a future Workday implementation, ensuring that HR processes, data, governance, systems, and organizational capabilities are positioned for successful transformation.



The role will also oversee the effectiveness and continuous improvement of existing HR platforms while identifying opportunities to leverage technology, automation, and responsible AI to improve efficiency and the employee and manager experience.

Working closely with People & Culture leadership, Operations, Finance, Payroll, IT, Talent Acquisition, and Enterprise partners, the Director will translate business priorities into practical, sustainable solutions, lead cross-functional initiatives, and build the capabilities required to support Lifemark's continued growth and evolution.

Key Responsibilities:

Develop and execute a comprehensive HR transformation strategy and roadmap aligned with organizational priorities, business growth, and the evolving needs of the People & Culture function.

Lead the assessment and optimization of Lifemark's HR operating model, identifying opportunities to strengthen service delivery, accountability, governance, operational efficiency, and employee experience.

Establish consistent, scalable, and well-controlled HR processes across core employee lifecycle activities, including recruitment, onboarding, employee changes, position management, organizational changes, compensation-related workflows, and offboarding.

Lead current-state process assessments to identify gaps, duplication, manual workarounds, inefficiencies, and operational or compliance risks.

Oversee the development and implementation of standardized processes,



operating procedures, governance frameworks, controls, and accountability structures.

Establish mechanisms to monitor process effectiveness, compliance, and adherence to established controls.

Identify and prioritize opportunities for process simplification, automation, and continuous improvement across People & Culture.

Lead transformation initiatives associated with organizational growth, acquisitions, integration activities, and evolving business requirements.

Develop business cases, implementation plans, success measures, and executive recommendations to support transformation investments and priorities.

Provide strategic and functional leadership for Lifemark's HR systems landscape, ensuring technology capabilities support business requirements, HR operations, data integrity, and employee and manager experience.

Develop and maintain an HR technology roadmap that balances current operational requirements, system optimization, future-state capabilities, and long-term transformation priorities.

Lead the development and execution of Lifemark's Workday readiness roadmap, establishing explicit milestones, accountabilities, dependencies, risks, and decision points.

Assess organizational readiness across HR processes, data quality, governance, integrations, reporting, security roles, permissions, change impacts, and operating model requirements.

Partner with Enterprise HRIS, IT, Payroll, Finance, and other stakeholders to align HR technology priorities, integration requirements, and future-state system design.

Oversee the prioritization, planning, testing, and implementation of enhancements to existing HR systems, including configurat

📌 PAHM-Director, HR Transformation, Systems and Analytics (Winnipeg)
🏢 Lifemark
📍 Winnipeg