- As a Product Manager at TribalScale, you will lead product discovery and delivery in close collaboration with clients, designers, and engineers. This is a consultative, client-facing role—you will be embedded in delivery teams, guiding decisions from problem definition through execution
- You will be expected to balance strategic thinking, delivery execution, and strong communication, while operating comfortably in ambiguity
- Importantly, our PMs are expected to be AI-fluent—both in how they work day-to-day and in how they help teams build AI-enabled products
- You bring a strong bias toward delivery and productivity. You actively unblock teams, maintain momentum, and help translate plans into real progress on a weekly basis. You are comfortable making pragmatic decisions to keep work moving, and you take ownership for ensuring teams deliver meaningful outcomes—not just well-documented intentions
- Product Discovery & Strategy
- Partner with clients to understand business problems and translate them into clear product opportunities
- Lead discovery workshops, stakeholder interviews, and alignment sessions
- Define product goals, success metrics, and outcomes—not just features
- Evaluate trade-offs and make informed recommendations in uncertain environments
- Delivery & Execution
- Own and manage the product backlog, including prioritization, refinement, and roadmap planning
- Collaborate closely with Engineering and Design to deliver high-quality solutions
- Ensure clarity of requirements, acceptance criteria, and scope
- Proactively manage risks, dependencies, and changing priorities
- Client Partnership
- Act as a trusted advisor to client stakeholders (including Director and VP-level)




- Communicate clearly and confidently about progress, risks, and trade-offs
- Help clients understand the “why” behind product decisions
- Represent TribalScale’s product and delivery maturity in every engagement
- AI for Personal & Team Productivity
- Actively use AI tools (e.g. LLMs) to improve your own effectiveness, such as:
- Drafting and refining product documentation
- Synthesizing research and stakeholder inputs
- Supporting analysis, planning, and decision-making
- Continuously explore and adopt AI-enabled workflows for product management and delivery
- Building AI-Enabled Products
- Collaborate with Engineering and Design to help shape AI-powered product experiences
- Demonstrate a working understanding of:
- Retrieval-Augmented Generation (RAG) patterns
- How LLM-based systems are designed, scoped, and evaluated
- Key considerations such as data sources, grounding, hallucinations, latency, and cost
- Help define requirements, constraints, and success criteria for AI features
- Translate AI capabilities and limitations into clear, practical guidance for clients
- Note: You are not expected to build or train models—but you are expected to understand how AI systems work well enough to guide product decisions and conversations
- Work on meaningful,



complex problems across industries
- Collaborate with experienced product, design, and engineering leaders
- Strong emphasis on learning, feedback, and professional growth
- Opportunity to help shape how contemporary, AI-enabled products are built

Benefits

- Health Insurance: Health, dental, vision, life insurance
- Career development: Weekly Lunch & Learns, subsidies on courses and workshops to help you upskill
- Conferences & Events: Constant opportunity to attend conferences and events, tickets on us
- Socials: Friday socials, group hangouts, themed parties, quarterly events
- Flexible Work Schedule: Ability to fit work into your personal schedule
- Parental Leave: Paid parental leave for moms and dads
- Fitness Perk: Subsidized corporate membership of Class Pass offering an array of classes; Goodlife corporate gym membership which offers 30% discount as well as sign-up fees waived
- Mental Health Perk: Subsidized online therapy sessions and resources with Inkblot
- Long Weekend Perk: The option for extra long weekends to spend with your family & friends
- Take your birthday off: Go ahead, celebrate
- Inward Strong Partnership: TribalScale has sponsored an Inward Strong platform membership for all our Tribe members
- Vet Perks: 4 Virtual Vet Appointments annually for your Furry Friends

AI & Technical Fluency

4+ years of experience as a Product Manager (or similar role) in:Robust experience leading discovery and delivery simultaneouslyAbility to collaborate effectively with engineers on AI-related initiativesAbility to balance client needs, delivery constraints, and business reali

📌 AI-First Product Manager (Ottawa)
🏢 TRIBALSCALE
📍 Ottawa