Sales Manager, North America (Toronto based) Location:

Toronto, Ontario, Canada

Department:

Sales

Workplace:

hybrid

Employment Type:

full

Description Hi, I’m Matthias and I lead Sales at Modash

I’m in a need for a killer Sales Manager to take over our North America team.

Background & reason for hiring Today, I run the entire sales org & everyone reports to me - meaning the headcount I manage has grown out of hand. Not only that, but we’re expected to grow at least 70% in 2027. Making it impossible for me to effectively scale the team on my own.

For our NA AEs this today means that:

They aren’t getting the depth of coaching & 1-1 development they need

There’s nobody to actively join meetings & support key deals

Their calls & deals aren’t actively reviewed and given feedback on

All in all this results in slower growth & delivering inconsistent customer experiences. I’m looking for someone to take full ownership over running our NA Account Executive team -

currently 6 people & growing . You’ll be responsible for delivering the majority of the sales team revenue, since the NA team is the biggest.

Scope of the role & some examples Example 1: Coaching

You’ll run the day-to-day people management:

Weekly 1:1s and individual growth plans

Reviewing deals and call recordings, giving direct & specific feedback

Tracking each rep’s attainment and stepping in early when someone is falling behind

Running performance improvement plans when needed - you’ll need to be comfortable with hard conversations

Example 2: Managing team performance

Running pipeline reviews

Enforcing CRM hygiene, sales process & methodology





Weekly/monthly reporting on attainment, risks & what needs to change

Helping reps unblock key opportunities, including joining deal reviews and approving non-standard pricing or quotes

Escalating compensation, tooling, enablement or resources issues

Supporting hiring via sourcing, interviewing, and assessing future team-members.

Team structure You'll report to me & today you’ll get 6 direct reports yourself in the Toronto area.

You'll work closely with - Audrey & Steven, who are taking care of our AE Onboarding & Enablement + Sales Ops. They own the sales systems and the ramp curriculum. You’ll own making sure that the team actually performs to the highest degree.

You’ll also work with our marketing & success leads to ensure smooth experience across the entire customer journey for all our clients.

The tools you'll use

HubSpot

→ CRM and pipeline management

Avoma

→ call recording and reviews

Notion

→ internal knowledge base

Slack

→ internal communication

Calendly

→ scheduling

Custom internal tools for quoting and reporting

Requirements

You have previously managed account executives (teams of 5-10+), not someone that’s doing it for the first time.





Proper coaching ability - you can diagnose why someone is struggling and change their behavior within a few conversations

You’ve run a full PIPs or handled hard performance conversations - not just given given feedback.

Strong consultative sales skills to take over/assist in any live sales conversations.

Comfortable building momentum in a remote environment - you’ll be managing a team that’s fully remote themselves. I am moving around a lot between Europe, North America & Asia, so I won’t be constantly looking over your shoulder & I need someone I can trust to hold high expectations for the team.

B2B SAAS background.

Nice to haves:

You’ve managed a sales team through a period of rapid growth & scale.

Startup experience.

Familiar with e-commerce & the creator economy.

Advantages

Flexible working hours -

You’ll need to work primarily Toronto/ET hours to have overlap with your team. Otherwise, nobody is watching the clock as long as we deliver results..

70/30 compensation split

~180k-205 CAD OTE + stock options

Unlimited paid vacation -

Rest when you need to. We mean it.

Personal development budget -

Courses, books, conferences. If it makes you better at this job, we'll cover it.

Real ownership -

You’re in charge of continuing to grow a team of high achievers. No red tape. Have an idea that you want to execute? Go for it.

And a little more about us... Founded in 2018 by a high-school dropout and a Canadian (yes, we’re also shocked it’s going so well), Modash is building a suite of tools that help brands scale partnerships with online content creators.

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