Elevate your CRM expertise as a CRM Lead Specialist at Domaine, the largest independent Shopify design partner. This fully remote role will drive Klaviyo-focused lifecycle marketing strategies.
Domaine seeks a CRM Lead Specialist to oversee production quality across clients and lead a dynamic team of 3–4 Specialists. The ideal candidate possesses hands-on Klaviyo experience, excelling in both creative and technical executions. You will ensure high standards in QA, oversee workflows, and enhance team skills and utilization in this pivotal role.
Key Responsibilities: • Own production oversight across all CRM client projects • Manage and mentor 3–4 Specialists daily • Set execution standards and maintain QA consistency • Drive innovation in CRM practices and tooling • Maintain Klaviyo product fluency and train team members
Requirements: • Hands-on expertise in Klaviyo CRM execution • Proven track record in QA for complex builds • Experience managing or mentoring specialists • Familiarity with AI tools in CRM workflows • Robust organizational and communication skills
Become a leader in CRM execution and innovation at Domaine, shaping the future of ecommerce.