Position Title: Labour and Employee Relations Manager

Employment Type: Full-Time Staff | Non-Union

Annual Salary Range: $90,000 - $100,000

Division: People & Culture

Reports To: Director, Labour and Employee Relations

Location: 2180 Yonge Street, Toronto, ON

TVO Media Education Group ( TVO ) is devoted to inspiring learning that changes lives and enriches communities. We are an internationally recognized digital learning organization that strives to engage, inform, and educate Ontarians of all ages.

Who we are

We are an agency of the Ontario Ministry of Education and a registered charity that contributes to learning, civic engagement, and public service media across Ontario. We provide free, trusted, and accessible educational content that can support Ontarians of all ages, regardless of background, location, or circumstance. To fulfill our mandate, TVO delivers curriculum-connected resources through TVO Learn and TVOkids, offers Ontario’s largest online high school through TVO ILC, and produces journalism, documentaries, current affairs programming, and podcasts with TVO Today that help Ontarians understand the issues shaping their communities.

What we’re looking for

TVO is seeking a seasoned generalist to fill a role as a Labour and Employee Relations Manager to provide practical, solutions-focused labour and employee relations support in a highly unionized environment. This role advises leaders on collective agreement interpretation, grievances, investigations, performance management, and conflict resolution while supporting a constructive, collaborative labour relations culture.

How you will make an impact

- Provide day-to-day labour and employee relations advice to managers and People & Culture colleagues,



including guidance on collective agreement interpretation, employment legislation, policies, past practice and risk-informed options.
- Support the administration of TVO’s policies and collective agreements by helping leaders address issues related to discipline, performance management, attendance, accommodation, restructuring, workforce planning, terms and conditions of employment and other workplace matters.
- Work collaboratively with union representatives, managers and internal stakeholders to resolve employee relations issues and grievances in a fair, constructive and timely manner, including participation in grievance meetings, labour-management discussions and follow‑up actions.
- Conduct fact‑finding, workplace reviews and investigations related to employee concerns, policy breaches, discipline, respectful workplace matters and other labour and employee relations files; prepare clear documentation, findings and recommended next steps.
- Research, analyze and prepare background materials for collective bargaining, grievance responses, arbitration preparation, settlement discussions and labour relations planning, including comparator research, trend analysis and documentation review and share recommendations with the Director, Labour and Employee Relations.
- Support the implementation of negotiated settlements,



collective agreement changes and labour relations commitments by coordinating with People & Culture, Total Rewards, HRIS, Payroll, Finance and operational leaders as required, ensuring downstream impacts are understood and implemented accurately.
- Help develop and deliver manager resources, communications and informal training and coach leaders to strengthen their confidence in managing within a unionized and non‑unionized environment and applying People & Culture policies consistently.
- Monitor relevant labour and employment legislation and emerging labour relations practices to support compliance and continuous improvement on matters related to employment standards, labour relations, occupational health and safety, human rights and accessibility, short term disability, accommodations and attendance management.
- Maintain accurate file documentation, notes, reports and records that support informed decision‑making, timely follow‑up and defensible labour and employee relations outcomes.
- Apply conflict resolution, facilitation and mediation skills to support effective workplace problem‑solving and maintain respectful working relationships with employees, leaders, union partners and colleagues.

What you will bring to TVO

- Post‑secondary education in Human Resources, Industrial Relations, Labour Relations, Law, Business Administration or a related discipline; equivalent combinations of education and experience will be considered.
- Minimum of 5 years of experience working in a multi union public sector setting, leading investigations, grievances and negotiations.
- A strong interest and experience in the use of AI in a human resources environment.
- CHRP or CHRL de

📌 Labour and Employee Relations Manager (Toronto)
🏢 TVO
📍 Toronto