Elevate your career as a Staff Software Engineer with Dialpad, focusing on platformization in AI-driven customer experience. Your expertise will enhance developer productivity and service scalability.
In this pivotal role within Dialpad's Vancouver or Kitchener offices, you will create a 1-3 year roadmap for shared services and drive platformization initiatives. Your key responsibilities include developing well-architected solutions and mentoring engineers. Leveraging your deep backend experience, you’ll help define technical resources and execute projects to meet team milestones and improve overall service integration.
Key Responsibilities:
• Define roadmap for shared services over 1-3 years • Write clear architectural design documents • Provide estimates for technical resources • Execute Shared Services platform projects • Develop features with testing to ensure quality
Requirements: • Experienced software engineer with backend focus • Solid understanding of distributed systems • Proven debugging and troubleshooting skills • Familiarity with agile, iterative development • Degree in Computer Science or relevant experience
Help shape the future of customer experience through innovation at Dialpad.