Drive customer engagement with Eden Park as a bilingual Customer Service Specialist. Deliver professional support across various channels, resolving inquiries in English and French efficiently. As a Customer Service Specialist at Eden Park, you'll provide exceptional support, building rapport with clients and addressing their product or billing questions. Your expertise in conflict resolution and patience will be crucial in supporting our customers. This hybrid role requires flexibility and offers a dynamic work workplace with opportunities for continuous growth.

Key Responsibilities
• Deliver outstanding customer service via calls and emails
• Address product inquiries and billing issues efficiently
• Clarify customer challenges to find optimal solutions




• Assist in account management and payment adjustments
• Conduct welcoming onboarding calls for new clients

Requirements:
• Bilingual in English and French, strong communication skills
• Experience in a call center or financial services preferred
• Proven conflict resolution skills and decision-making abilities
• Tech-savvy with Microsoft Office proficiency
• Clear criminal reference check Enhance customer satisfaction at Eden Park with your bilingual skills and commitment to exceptional service.

📌 Bilingual Customer Service Specialist at Eden Park (Montreal)
🏢 Fairstone
📍 Montreal