Elevate your CRM expertise as a CRM Lead Specialist at Domaine, the largest independent Shopify design partner. This fully remote role will drive Klaviyo-focused lifecycle marketing strategies. Domaine seeks a CRM Lead Specialist to oversee production quality across clients and lead a energetic team of 3–4 Specialists. The ideal candidate possesses hands-on Klaviyo experience, excelling in both creative and technical executions. You will ensure high standards in QA, oversee workflows, and enhance team skills and utilization in this pivotal role.

Key Responsibilities
• Own production oversight across all CRM client projects
• Manage and mentor 3–4 Specialists daily
• Set execution standards and maintain QA consistency
• Drive innovation in CRM practices and tooling
• Maintain Klaviyo product fluency and train team members

Requirements:
• Hands-on expertise in Klaviyo CRM execution
• Proven track record in QA for complex builds
• Experience managing or mentoring specialists
• Familiarity with AI tools in CRM workflows
• Strong organizational and communication skills Become a leader in CRM execution and innovation at Domaine, shaping the future of ecommerce.

📌 Domaine CRM Lead Specialist Remote (Montreal)
🏢 Domaine
📍 Montreal