Rotech Pumps is an industrial pump manufacturer with operations in Toronto and Houston. We design and supply centrifugal pumps used across municipal, industrial, and process applications. As our distributor network continues to grow, we are looking for an Applications Engineer to support technical inquiries, pump selection, and system design. This role is suited for someone who understands pumps, thinks technically, and can move quickly while handling multiple requests from distributors and end users.
Key Responsibilities
• Provide technical support to distributors and customers on pump selection, hydraulics, and system applications
• Respond to technical inquiries with accurate and timely recommendations
• Review system conditions and assist with proper pump sizing and configuration
• Prioritize incoming requests to ensure prompt support for customers and distributors
• Maintain and expand an internal applications database with distributor and field input
• Track quotation activity and ensure appropriate follow up
• Prepare technical documentation for non catalogue or custom products and coordinate with engineering and production teams
• Provide cross references for obsolete or competitor equipment
• Visit customer sites when required to assist with application reviews or troubleshooting
• Support distributor meetings, training sessions, and technical seminars
• Recommend commercially available products or solutions that improve system performance or create additional sales opportunities
• Represent Rotech Pumps at industry events and trade shows when required Qualifications
• 3 to 5 years of experience in pump applications, technical sales, product management, or a related engineering role
• Bachelor’s degree in Mechanical Engineering or a related technical discipline
• Strong understanding of centrifugal pump fundamentals and hydraulic systems
• Ability to read and interpret technical drawings, specifications, and engineering documents
• Robust problem solving and analytical skills
• Ability to manage multiple priorities and respond quickly to customer needs
• Comfort working directly with distributors, contractors, and end users
• Working knowledge of Microsoft Word, Excel, and CRM or customer management systems
• Experience with industrial pumps or rotating equipment is strongly preferred. •