Job description
We are looking for a Retail Operation Coordinator to join us in our Toronto Office.

Location:
North York Salary Range: $42,000/yr

Key Responsibilities
• Support daily operational tasks across assigned store locations, ensuring timely and efficient execution.
• Assist in analyzing sales, operational, and performance data to support informed decision-making.
• Coordinate cross-functional communications between retail stores and the head office.
• Prepare and present reports, dashboards, and performance updates using Excel and PowerPoint.
• Travel to stores as needed for operational audits, field support, training, or special project implementation.
• Support logistics planning, including shipment coordination and marketing campaign execution.
• Research and recommend solutions for store-level challenges or client/event needs.
• Identify operational issues proactively and propose practical solutions within program guidelines.
• Assist in tracking key performance indicators (KPIs)



and contribute to continuous improvement projects.
• Provide day-to-day support to operations leaders and management.
• Perform other relevant duties as assigned by the supervisor.

Requirements:
• Fluent in English and Mandarin with strong written and verbal communication skills.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word); Excel data analysis skills are essential.
• Prior experience in retail operations, logistics, or data analysis is highly preferred.
• Robust organizational and time management skills; ability to prioritize and work under pressure.
• Self-motivated, detail-oriented, and eager to learn.
• Must be available to work retail hours, including weekends, and travel for store visits as required.
• Must hold a valid driver’s license.
• Physical ability to occasionally perform store-level tasks (e.g., audits, merchandising support).

📌 Retail Operation Coordinator (Toronto)
🏢 MINISO Canada
📍 Toronto