Job Description
Employee Support Coordinator – Remote Camp Hope Bay, Nunavut | Fly-In/Fly-Out Employment Type: Contract / Rotational

Location:
Remote Camp – Hope Bay, Nunavut Travel Hub: Edmonton, Alberta or Yellowknife, Northwest Territories

Job Description
The Employee Support Advisor – Remote Camp serves as a trusted, visible, and approachable on-site resource for employees working within our remote camp operations. This role is focused on employee support, engagement, successful onboarding and integration, retention, and creating a respectful and inclusive camp environment. A key focus of this position is supporting All employees , including employees who may be transitioning into remote camp employment for the first time. The Employee Support Advisor works to understand and address barriers to workplace success, provide culturally respectful support, and help employees become comfortable and confident within both their work workplace and camp community. Working closely with camp management, Human Resources, department supervisors, and employees across Housekeeping, Janitorial, Kitchen, Dining Room, and other support services , the Advisor helps identify concerns early and works collaboratively toward practical solutions. This position requires a high degree of trust, discretion, cultural awareness, emotional intelligence, and relationship-building. The successful candidate will be comfortable spending significant time engaging directly with employees, listening to concerns, following up on issues, and helping employees access appropriate workplace or community resources. This position requires fly-in/fly-out travel from Edmonton, Alberta or Yellowknife, Northwest Territories to the project site in Nunavut ,



with the possibility of weather-related travel delays or logistical challenges. This is a safety-sensitive position requiring drug and alcohol testing as a condition of employment.

Key Responsibilities
Employee Support & Engagement Serve as the primary on-site employee support resource for camp-based employees, maintaining a highly visible and approachable presence throughout the camp. Maintain an open-door policy , providing employees with a safe, respectful, and confidential environment to discuss workplace concerns, challenges, questions, and opportunities for personal and professional development. Build strong, trusting relationships with employees and establish regular contact with teams across Housekeeping, Janitorial, Kitchen, Dining Room, and other operational departments. Conduct regular employee check-ins to understand workplace experiences, identify emerging concerns, and support employee engagement and retention. Monitor employee morale, well-being, engagement, and adjustment to the remote camp environment. Connect employees with available company, workplace, wellness, community, or other appropriate support resources when required. Follow up with employees to ensure concerns have been appropriately addressed or referred. Indigenous Employee Support & Cultural Liaison Provide dedicated support to Indigenous and Inuit employees to promote successful integration, engagement, retention,



and career development within the workplace. Act as a cultural liaison and advocate, helping employees navigate workplace expectations while promoting cultural understanding and respect across the camp. Identify potential barriers affecting Indigenous employee participation, engagement, or retention and work collaboratively with management and Human Resources to develop appropriate solutions. Support cultural awareness initiatives and activities that encourage mutual understanding, respect, and inclusion. Recognize that employees come from diverse communities, experiences, and cultural backgrounds and adapt communication and support approaches accordingly. Encourage an environment where Indigenous knowledge, perspectives, traditions, and experiences are treated with respect. Build relationships based on trust, consistency, confidentiality, and genuine employee engagement. Recent Employee Orientation & Camp Integration Welcome new employees to site and help ensure a positive transition into the remote camp environment. Coordinate and conduct site introductions and orientation sessions for new and returning employees. Explain camp rules, site expectations, workplace standards, schedules, available services, safety expectations, and camp culture. Conduct facility familiarization tours so employees are comfortable navigating: Employee accommodations Dining facilities Recreation and common areas Medical and wellness services Laundry facilities Emergency locations and procedures Transportation and designated meeting areas Other important camp facilities and services Help employees understand what to expect while living and working within a remote rotational environment. Identify employees who may require add

📌 Employment Support Coordinator (Canada)
🏢 Kitikmeot Camp Solutions
📍 Canada