Company Description

Arthur Grand is an IT services firm specializing in Digital Transformation initiatives for Federal, Commercial, State & local customers. Since 2012, Arthur Grand has been successfully supporting and delivering IT services to our customers in the areas of enterprise modernization and transformation with a core focus on emerging technologies including Cloud Solutions (AWS, Azure), Agile Development, Custom Programming, Full Stack Development, DevOps, DevSecOps, CI/CD, Web Development, Mobile APP Development, Data Visualization, Data Warehousing, Financial/ERP System Implementation and Infrastructure Management. Arthur Grand’s culture of delivery excellence, combined with a commitment to bring the best talent to provide services, has earned our company an unparalleled reputation for delivering transformative results.

We are a minority-owned staff augmentation and technology consulting company

To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits, and provide continued opportunities for professional growth. Please send your resume for immediate consideration

If you are interested in the above chance, we warmly invite you to join our team.

Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)

Job Description

Position: RQ11392 - UX Designer - Senior

Location: 40 St. Clair Ave. West, 14 Floor

Start Date: 2026-09-17

Closing Date/Time: 2026-08-31, 12:00 p.m.

5 days onsite

Must Have:

- 5+ years of experience leading human-centered UX research and design for complex digital products and services.




- Demonstrated experience planning and conducting user research activities, including interviews, workshops, surveys, usability testing, and stakeholder consultations, and translating findings into actionable design recommendations that support improved usability, accessibility, and measurable service outcomes.
- Proven experience leading end-to-end UX design activities from discovery through delivery, including creation of personas, user journeys, service blueprints, information architecture, user flows, wireframes, mock-ups, and interactive prototypes, etc., that aligned to Ontario Design System and accessibility requirements.
- Plan and conduct user research and stakeholder engagement activities
- Collaborate with product owners, business stakeholders, and cross-functional Agile teams to align user needs
- Design intuitive, accessible, and user-centered digital experiences by applying UX/UI best practices, human-centered design principles
- Experience working in Agile, Scrum, Lean, or DevOps environments. Experience with Figma.
- Hands-on experience with Azure DevOps (or similar tools) and involvement in public sector, government, or large-scale digital transformation initiatives, including application of digital service standards .

Experience and Skill Set Requirements

UX Research and Design skills - 50%





- 5+ years of experience leading human-centered UX research and design for complex digital products and services.
- Demonstrated experience planning and conducting user research activities, including interviews, workshops, surveys, usability testing, and stakeholder consultations, and translating findings into actionable design recommendations that support improved usability, accessibility, and measurable service outcomes.
- Proven experience leading end-to-end UX design activities from discovery through delivery, including creation of personas, user journeys, service blueprints, information architecture, user flows, wireframes, mock-ups, and interactive prototypes, etc., that aligned to Ontario Design System and accessibility requirements.
- Experience establishing and applying UX metrics, performance measures, and continuous validation practices to evaluate and improve digital services
- Support the solution architecture design, Options Analysis, and Treasure Board business case development.

Service Design, Accessibility & Digital Delivery Skills - 20%

- 3+ years experience in Service Design and Digital Product Delivery.
- Demonstrated experience applying human-centered and evidence-based design methods to solve complex business and user experience challenges.
- Hands-on experience developing and iterating wireframes, prototypes, and proof-of-concepts using Figma or equivalent UX design tools.
- Demonstrated knowledge and experience implementing accessibility standards, including AODA and WCAG requirements.
- Experience supporting product and service design initiatives through

📌 UX Designer (Canada)
🏢 Arthur Grand Technologies
📍 Canada