Partner Operations Specialist (Canada)

Partner Operations Specialist (Canada)

21 Oct
|
Caylent
|
Canada

21 Oct

Caylent

Canada

Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production. Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. We are seeking a talented Partner Funding Operations Specialist to join our growing Finance team. The right candidate is someone who is highly organized, detail-oriented, and accountable, thrives on managing multiple deadlines across systems and stakeholders, and is comfortable adapting as program requirements evolve. Your mission will be to own the operational workflow for AWS & Anthropic Funding Programs end to end — maintaining accurate documentation, preparing and submitting invoices on time, keeping internal teams current on program changes, and partnering closely with internal and external stakeholders to ensure the success of the funding completion process The Partner Funding Operations Specialist is responsible for managing the operational workflow for AWS & Anthropic Funding Programs, ensuring accurate documentation, timely invoice processing, and compliance with AWS & Anthropic program requirements.



This role serves as a key point of coordination between internal teams and AWS & Anthropic stakeholders, requiring a high level of accountability, attention to detail, and the ability to adapt to evolving program guidelines and documentation requirements. The specialist is responsible for maintaining current knowledge of AWS & Anthropic funding processes, communicating updates across internal teams, and helping ensure funding opportunities are executed successfully. Manage the end-to-end operational workflow for AWS & Anthropic Funding Programs, ensuring documentation, funding requests, and invoicing are completed accurately and on time. Prepare, validate, and submit invoices while performing quality assurance checks to ensure accuracy and compliance. Monitor funding program requirements, documentation standards, and process changes, ensuring internal procedures remain aligned with AWS & Anthropic expectations. Communicate updates to internal teams regarding AWS & Anthropic program changes, funding requirements, deadlines, and best practices. Provide explicit and timely communication to stakeholders regarding funding status, outstanding actions, and project progress across all AWS & Anthropic Funding Programs. Build and maintain collaborative relationships with AWS Partner Development Managers (PDMs), proactively addressing issues, clarifying requirements, and requesting deadline extensions when necessary.



Collaborate with Account Executives and cross-functional teams to resolve documentation issues, monitor deadlines, and ensure successful funding execution. 1–3 years in Operations, Sales Operations, Revenue Operations, Billing, Finance Operations, or Administrative Support. ~ Experience working with CRM systems (preferably Salesforce). ~ Comfortable working with multiple web-based platforms simultaneously. ~ Experience supporting Sales, Project Managers and Delivery teams is a plus. ~ Claude skills and projects knowledge is a plus. Experience working with AWS Partner Programs, cloud partner operations, or vendor funding programs is highly desirable. Proven ability to manage multiple priorities while maintaining exceptional attention to detail and accountability. 100% remote work ~ Competitive phantom equity ~ Long-Term Disability ~4% Pension match (employer contribution) ~ Unlimited Vacations ~ Paid Holidays ~ Parental Leave ~ Peer bonus awards ~ Equipment & Office Stipend ~ Work with an amazing worldwide team and in an incredible corporate culture Base Salary Range : The expected base salary range for this position is $71,000
- $88,000 CAD per year, commensurate with experience and qualifications. Additional Compensation Components: In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements. These tools are designe

📌 Partner Operations Specialist (Canada)
🏢 Caylent
📍 Canada

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