Beem Credit Union: Banking for every journey
Beem is redefining what it means to be a credit union. With 80 years of cooperative history and a bold vision for the future, we’ve united to create a financial partner that offers both digital ease and people-first service.
Our mission is clear: financial wellness for all. We help British Columbians achieve their goals through personalized advice, innovative technology, and genuine human connection.
As one of BC’s largest credit unions, we serve over 200,000 members across 66 branches with $18 billion in assets under administration .
If you’re passionate about making a difference and want to join a team that values collaboration, innovation, and purpose, join us on the journey.
Learn more:
What this role is all about:
The Fraud Management Specialist contributes to implementing, supporting, and monitoring systems and processes related to fraud to promote the protection of members, staff, and credit union assets. The incumbent partners with the Compliance team, branches, and departments to monitor fraud exposure and impact effectively and proactively, and to deliver fraud-related training; all contributing to a superior member experience. Acts as a subject matter expert and resource providing guidance on matters related to fraudulent activities and risk management.
This role is open to hybrid/remote working arrangements within British Columbia.
What you’ll do:
Fraud Management
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- Conducts ongoing fraud monitoring including risk assessments and transaction and behaviour analysis
- Investigates incoming alerts from internal and external systems; supports fraud detection and prevention through oversight of partners and systems
- Conducts investigations relating to identified or suspected fraudulent and/or illegal activities, including interviewing related witnesses, members and employees maintaining evidence and preparing written case reports in a timely manner
- Supports Enterprise Risk and Compliance Management in investigations
- Liaises with law enforcement, justice system agencies and other financial institutions as part of investigations
- Complies with judicial requests including Production Orders and/or search warrants
- Actively pursues opportunities for recovery, restitution and/or arrest, ensuring all investigations are conducted in accordance with professional standards
- Provides support and advice to branch staff and partner departments in the development, application and administration of effective fraud mitigation processes and procedures
- Coordinates and maintains procedures related to fraud mitigation practices.
- Identifies areas of potential fraud risk exposure; recommends solutions
- Remains current on industry trends, education, products, technology, and relevant laws with respect to fraud
Reporting and Auditing
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- Develops, implements, and maintains guidelines and procedures relating to fraud monitoring and reporting
- Prepares and files reports related to fraudulent transactions, such as Central 1 Fraud Alert System (FAS) & Enterprise Fraud Management (EFM) cases
- Prepares for approval by Enterprise Risk Management insurance claims related to fraudulent transactions such as Master Bond Loss claims through Stabilization Credit Union
- Prepares reports related to fraud trends and write-offs
- Supports the process and preparation of compliance and risk audits and related reports
- Understands and ensures compliance with regulatory reporting requirements and prepares and submits detailed case reports of real or suspected fraud and/or illegal transactions to the Compliance department for the potential preparation of regulatory reports, such as Suspicious Transaction Reporting to FINTRAC
Collaboration and Support
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- Proactively seeks ways to improve efficiencies with fraud related processes
- Supports data analytic solutions to identify emerging risks; brings forward creative ideas to enhance fraud detection programs and support mitigation efforts
- Identifies training opportunities for areas relating to fraud knowledge and mitigation; recommends and assists with the development and delivery of internal and external training sessions on financial crime prevention
- Partners with Learning & Development to ensure staff fraud management training programs are relevant and current
- Supports branch operations as a point of contact for fraud related inquiries to ensure branch staff are supported; escalates inquiries as necessary
- Collaborates with other departments to d
📌 Fraud Management Specialist (Canada)
🏢 BEEM
📍 Canada