Supervision

Reports to: Solutions Engineering Manager

Come grow with us

Working at ViewSonic is a unique opportunity to do rewarding, meaningful, high-visibility work for a global leader in visual technology. At ViewSonic, we are celebrating over 3 decades of excellence, carrying on the same entrepreneurial spirit and innovation we've had since 1987. Our brand and products are well-known throughout the industry. As a result, we are growing quickly and are looking for energetic, motivated team members to expand our nest.

Your Role and Impact

The Solutions Engineer serves as ViewSonic's dedicated technical resource for Canada , providing national coverage and support across the country. In this role, you will support direct-view LED (dvLED) and broader ProAV solutions across the full project lifecycle from pre-sales technical discovery through installation, commissioning, and post-sale support. This is a hands-on role: the Solutions Engineer is expected to perform physical installation and commissioning work personally, not only to advise on it, while also carrying traditional pre-sales solutions engineering responsibilities. Technical discovery, design validation, and customer-facing demonstrations.

This role expands ViewSonic's Solutions Engineering presence across Canada and the Eastern/North Central United States , supporting a growing base of enterprise and institutional dvLED deployments.

Day to Day Responsibilities

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- Partner with sales and channel teams during the pre-sales process to assess customer requirements and design appropriate dvLED and ProAV solutions

- Conduct on-site technical discovery, site surveys,



and installation-readiness assessments

- Perform hands-on installation and commissioning of dvLED systems, including cabinet alignment, calibration, signal processing configuration, and system integration

- Serve as a technical escalation point during and after installation, coordinating with service, engineering, and product teams as needed

- Deliver product demonstrations and proofs of concept for prospective customers and channel partners

- Build and maintain relationships with integrators, consultants, and end customers across the Canadian market

- Provide technical training and enablement to channel partners and internal sales teams, including developing training materials and solution documentation for internal and external audiences

- Document site conditions, installation outcomes, and commissioning results in accordance with company standards

- Represent ViewSonic in a growing regional market spanning corporate, healthcare, and education verticals

- Represent ViewSonic at industry trade shows and events (e.g., InfoComm), including booth setup, show floor engagement, and teardown

Your Profile (Required Qualifications)

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- Bachelor's degree in Computer, Electrical, or Electronics Engineering, or equivalent experience,



with 3+ years of related experience

- Comprehensive knowledge of AV systems, including dvLED, projectors, video conferencing equipment, and digital signage

- Hands-on experience with LED cabinet installation, alignment, and calibration

- Working knowledge of video processing, signal distribution (HDMI, HDBaseT, AV-over-IP), and control system integration (Crestron, Extron, Q-SYS, or similar)

- Ability to read and interpret architectural, electrical, and structural drawings related to display installations

- Proficient knowledge of networking, wireless, internet, and various computer systems and components

- Robust communication, customer service, interpersonal, negotiation, and troubleshooting skills

- Valid driver's license and valid passport, with the ability to travel within Canada and into the United States as needed

- Based in or willing to relocate to the Toronto metro area

Preferred Qualifications

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- Professional fluency in French (strongly preferred), written and spoken, particularly valuable for supporting Quebec-based and federally bilingual-mandated accounts

- CTS (Certified Technology Specialist) certification or equivalent industry certification

- Experience with ViewSonic, Samsung, LG, Planar, Absen, Daktronics, or similar dvLED manufacturer platforms

- Prior experience working directly for a display or AV manufacturer in a field or solutions engineering capacity

- Experience configuring and supporting enterprise unified communications and collaboration platforms (e.g

📌 Solutions Engineer- Ontario, Canada
🏢 ViewSonic
📍 Canada