NYSE: PD) is the global leader in AI-first digital operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. PagerDuty is seeking a Principal Product Manager, Platform Security to own the strategy and execution of how we secure, harden, and defend our Operations Cloud platform. This role sits within our Product Development organization and reports to the Sr Director of Product, Platform & Partners. This is a senior individual contributor role. You'll bring the same rigor to security that a great PM brings to a product: deep customer empathy, structured threat modeling, clear risk tiering frameworks, and a bias toward measurable outcomes. You'll also be the connective tissue between Product, Engineering, IT, and Legal, ensuring security strategy translates into engineering execution and customer trust. This role owns the full lifecycle from recommendation to implementation to operations. You'll be the decision-maker on risk acceptance, control exceptions, and incident escalation in real-time. The ideal candidate has operated at the intersection of product management and security engineering in a later-stage B2B SaaS environment. You've owned security architecture decisions end-to-end, built security infrastructure, and have the credibility to influence both product roadmaps and engineering practices without formal authority. Product & Platform Security Define and evolve PagerDuty's platform identity and security architecture — trust boundaries, authentication and authorization models,



and secrets management frameworks Admin experience and admin console for enterprise and security administrators Build and maintain a security review process so product teams bring security into roadmap decisions early, not as an afterthought Own the security platform roadmap Provide security and secure-design leadership to other product teams across the portfolio This role owns a portfolio of platform security surfaces that includes: Identity & Permissions platform — the authentication and authorization foundation for both human users and AI agents, spanning roles, scopes, and delegated access as agentic workflows become first-class actors on the platform Security products — customer-facing capabilities such as IP Allow list and SCIM, extending the set of controls enterprise customers need to adopt PagerDuty at scale Admin experience — the tooling administrators use to configure, audit, and govern their PagerDuty environment, with opportunity to improve clarity and self-service Partner security and governance — the shared services, primitives, and audit surfaces that every partner team builds on Partner with executive leadership to align security strategy with company-level trust and resilience targets The opportunity is to bring these surfaces together into a coherent platform so security decisions and actions happen faster, customers can govern their own environments with confidence, and product teams have primitives they trust and actively build on.



10+ years in B2B SaaS in roles spanning product management, security engineering, and/or platform security ~ Demonstrated experience owning security architecture and risk tiering decisions — not just supporting them ~ Track record of running security programs and measuring risk reduction impact ~ Strong cross-functional credibility with Engineering, Legal, Product, and Go-To-Market leadership ~ Experience managing security change in the field — migrations, re-architecture, recent authentication and authorization models — with the communication skills to bring stakeholders along ~ Ability to mentor other product managers and raise the security bar across a product organization without direct reports Experience at a company during transition to zero-trust or hardened multi-tenant isolation architecture Familiarity with security infrastructure (IAM, secrets management, vulnerability and posture tooling) Familiarity with B2B SaaS compliance frameworks, customer security review processes, and audit considerations This role may also be eligible for bonus, commission, equity, and/or benefits. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared lan

📌 Principal Product Manager (Canada)
🏢 PagerDuty
📍 Canada