Position: Business Analyst

Location: Toronto, ON

Job ID#: RQ11379

Duration: 7 Months

Role Overview

We are seeking an experienced Business Analyst to provide a comprehensive range of business analysis services supporting complex business and technology initiatives. The successful candidate will work closely with stakeholders and subject matter experts to gather, document, analyze, and translate business requirements into effective technology solutions.

Key Responsibilities

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- Provide business analysis services for clients with diverse business and technology needs.

- Gather, document, and analyze business requirements through stakeholder engagement and collaboration with subject matter experts.

- Develop and advise on business analysis processes, best practices, standards, and methodologies.

- Lead business analysis activities to identify business problems, opportunities, and solution requirements.

- Apply business process transformation and re-engineering concepts to improve service delivery and operational efficiency.

- Conduct business analysis across all project phases and levels of detail.

- Develop business cases, feasibility studies, strategies, and cost-benefit analyses.

- Facilitate requirements gathering sessions, interviews, workshops, and process reviews.

- Create business models, use case models, data models, process maps, and business rules documentation.

- Monitor project progress, resolve issues, and communicate status updates to stakeholders and management.

- Develop performance measures and traceability matrices to support business analysis effectiveness.

- Conduct stakeholder engagement activities and contribute to project documentation, presentations, and briefing materials.

Required Qualifications

Technical Skills

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- Experience supporting systems development initiatives using a rules engine or business process automation platform.

- Experience developing:

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- Business models

- Use case models

- Conceptual and logical data models

- Process and data flow models

- Test cases

- Business rules documentation

- Non-functional requirements

- Experience working within Agile delivery environments.

Business Analysis Skills

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- Experience leading business analysis activities to identify and document business requirements.

- Experience conducting policy and business analysis within established frameworks and technology solutions.

- Experience applying business process improvement and re-engineering methodologies.

- Experience working within enterprise architecture and project governance environments.

- Experience preparing approval documents, regulatory support materials, and project documentation.

- Experience documenting requirements for business rule automation and workflow management solutions.

- Experience supporting QA, system testing, and user acceptance testing activities.

- Knowledge of policy development, business analysis, and data analysis practices.

Industry Experience

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- Experience within healthcare or clinical environments.

- Experience supporting stakeholder engagement in healthcare settings.

- Knowledge of privacy and security considerations related to software development in healthcare.

- Experience with claims adjudication or pharmaceutical-related environments.

Communication & Leadership Skills

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- Strong written and verbal communication skills.

- Strong interpersonal, facilitation, and negotiation skills.

- Robust consulting and stakeholder management abilities.

- Proven ability to work collaboratively within teams and meet deadlines.

- Experience leading teams, workgroups, committees, or project streams.

- Experience report

📌 Healthcare Business Analyst (Canada)
🏢 Symbiotic Digital
📍 Canada