Title: Community Organization Coordinator
Department: Food Security
Supervisor: Food Security Manager

Organizational Overview

Since 1975 The Mustard Seed Street Church has been essential in fighting hunger and restoring faith to our community in Greater Victoria. Our operations are nearly 100 percent community funded and include Vancouver Island's largest and most accessible Food Bank; daily meals, coffee, and snacks; Hospitality programs; and a Food Security Distribution Centre. We offer church services and community building faith-based programming, as well as pastoral care for those seeking a place to belong and grow spiritually. Through these core programs we assist over 5,000 people each month with the help of more than 50 daily volunteers and many generous financial supporters

Position Overview

The Community Organization Coordinator supports strong, consistent relationships with community organizations across the Capital Region District accessing food through the Food Security Distribution Centre in Esquimalt. The role is the primary day-to-day contact for participating Food Share Network member organizations and combines relationship coordination, administration, data sharing with regular operational warehouse floor support during community organization pickups.

Working closely with the Food Security Manager and broader Food Security Team, this position helps ensure organizations receive clear and consistent information, fair and respectful service, and appropriate access to available food resources while supporting smooth Distribution Centre operations.

Key Responsibilities

Community Organization Relationships

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- Serve as the primary day-to-day contact for participating community organizations.

- Maintain regular communication regarding schedules, program expectations, available resources, operational changes, and routine requests.

- Build respectful, consistent relationships and identify recurring needs, concerns, or service gaps for discussion with the Food Security Manager.

- Support fair and consistent access across organizations while recognizing available food supply and operational capacity.

Onboarding, Renewals & Program Coordination

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- Coordinate onboarding of new organizations, annual agreements, renewals, contact information, and participation records.

- Oversee regular pickup schedules, closures, surplus opportunities, and special requests in collaboration with the Food Security Manager and warehouse team.

- Support organizations in understanding Distribution Centre procedures, warehouse etiquette, food rescue expectations, and relevant food-safety considerations.

- Maintain an organized wait list and clear communication with organizations seeking future access.

Operational Warehouse Support

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- Maintain a regular presence and act as a lead on the warehouse floor serving community organization pickups.

- Support the preparation and serving of weekly food allotments, including welcoming organization representatives,



preparing orders, moving product, and supporting effective pickups.

- Work with the Food Security Manager, Warehouse & Data Coordinator, and Programming Coordinator to translate community-organization needs into practical warehouse operations.

- Use direct floor experience to identify operational improvements while following warehouse safety practices and training requirements.

Data, Knowledge Sharing & Development Support

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- Maintain accurate organization records and support collection of program information used for planning, reporting, grants, and evaluation.

- Work with the Food Security Manager, Warehouse & Data Coordinator, and Development Team to share accurate program data, context, trends, and relevant story leads.

- Help identify community initiatives, partnerships, and program stories that may be appropriate for external sharing.

- Provide Development with accurate program knowledge and context; Development remains responsible for external communications, social media, donor storytelling, consent processes, public-facing messaging, and final rollout.

Internal & Regional Coordination

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- Support communication and coordination across the Capital Region Food Share Network and participating organizations.

- Work with Food Security staff when transportation, food availability, kitchen use, volunteers, or warehouse capacity affect community organizations.

- Support surveys, feedback processes, meetings, tours, and regional initiatives as assigned.

- Collaborate with Development and other Mustard Seed departments when partnerships, events,

📌 Community Organization Coordintor (Canada)
🏢 The Mustard Seed Street Church
📍 Canada