The Operations Manager coordinates school-wide operational services that support the safe, effective and uninterrupted operation of SJS. The portfolio includes events, health and safety, emergency preparedness, facility rentals, transportation administration, insurance, uniforms, sustainability, access/security coordination and other operational requirements. Operational Leadership & Business Continuity Coordinate responses to emerging or unforeseen operational issues affecting students, employees, facilities, programs or continuity of operations. Exercise independent judgment within established policies, budgets and delegated authority, escalating significant risks as appropriate. Support continuity of operations during disruptions involving facilities, transportation, utilities, weather, construction, public-health matters or external events. Lead assigned cross-functional operational projects, continuous-improvement initiatives and relevant working groups. Event Planning and Support Coordinate operational planning and delivery of school events, meetings, performances, career development days and other activities. Coordinate facility, technology, audiovisual, security, access, furniture, catering and other operational requirements with responsible departments. Coordinate unusual or higher-impact activities such as filming, major community events, external productions and construction-related impacts. Manage assigned vendors and service arrangements, including required contracts, insurance, approvals and performance follow-up. Identify operational risks, resource constraints or conflicts and resolve or escalate as appropriate. Coordinate the School's operational occupational health and safety program in collaboration with the JOHS Committee, HR, Facilities and School leadership.



Serve as an Employer Representative and/or Employer Co-Chair of the JOHS Committee, as assigned, and complete required WorkSafeBC training. Coordinate committee activities, inspections, training, documentation, corrective actions and required follow-up. Liaise with regulatory authorities, inspectors, consultants and other external resources on assigned OHS matters. Sustainability and Environmental Operations Support the implementation of operational sustainability initiatives in collaboration with the Sustainability Committee, Facilities, students and employees. Track relevant initiatives and outcomes and identify opportunities for continuous improvement. Coordinate access requirements for events, rentals, contractors, volunteers and other operational activities. Work with Facilities and other departments to administer temporary and event-related access arrangements. Serve as a secondary operational contact for campus security and participate in the established after-hours escalation process. Coordinate security planning and follow-up associated with events, rentals, filming, construction and security incidents. Escalate unusual or higher-risk access or security matters appropriately. Facility Rental Management Manage the School's facility rental program and serve as the primary administrative contact for renters. Coordinate availability, building requirements,



staffing and operational requirements with Facilities and other departments. Manage renter communications and address concerns relating to conduct, property damage, additional charges or non-compliance. Maintain accurate rental records and consistent administrative processes. Monitor rental activity, cost recovery and service delivery and escalate unusual or higher-risk arrangements. Verify required insurance documentation from vendors, renters, contractors and service providers. Maintain insurance records and escalate potential claims, significant coverage questions or unusual requirements appropriately. Responsible for program administration, communication, customer service and cross-department coordination. Administer the student transportation program in collaboration with the Manager, Facilities & Transportation. Support transportation requirements associated with field trips, athletics, events, extracurricular activities and outdoor education. Coordinate operational requirements arising from major events, filming, construction, road work or municipal projects affecting transportation or campus traffic. Liaise with local emergency services and relevant external agencies. Support campus traffic-management planning and implementation in collaboration with the Manager, Facilities & Transportation. Coordinate the operational implementation and review of the School's communicable-disease prevention plan and related communications in accordance with applicable requirements. Support the development and implementation of operational safety, emergency-preparedness and violence-prevention procedures within the role's portfolio. Identify recurring concerns and escalate significant trends or risks

📌 Housing Business Operations Lead (Canada)
🏢 St. John's School
📍 Canada