Position Purpose & Overview

The Operations Manager coordinates school-wide operational services that support the protected, effective and uninterrupted operation of SJS. The portfolio includes events, health and safety, emergency preparedness, facility rentals, transportation administration, insurance, uniforms, sustainability, access/security coordination and other operational requirements.

Key Responsibilities & Expectations

1. Operational Leadership & Business Continuity

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- Coordinate responses to emerging or unforeseen operational issues affecting students, employees, facilities, programs or continuity of operations.

- Exercise independent judgment within established policies, budgets and delegated authority, escalating significant risks as appropriate.

- Coordinate cross-departmental operational responses, including responsibilities, communications, timelines and follow-up.

- Support continuity of operations during disruptions involving facilities, transportation, utilities, weather, construction, public-health matters or external events.

- Lead assigned cross-functional operational projects, continuous-improvement initiatives and relevant working groups.

2. Event Planning and Support

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- Supervise and support the Events Coordinator.

- Coordinate operational planning and delivery of school events, meetings, performances, professional development days and other activities.

- Work with School departments to establish requirements, responsibilities, timelines, budgets, logistics and communications.

- Coordinate facility, technology, audiovisual, security, access, furniture, catering and other operational requirements with responsible departments.





- Coordinate unusual or higher-impact activities such as filming, major community events, external productions and construction-related impacts.

- Manage assigned vendors and service arrangements, including required contracts, insurance, approvals and performance follow-up.

- Identify operational risks, resource constraints or conflicts and resolve or escalate as appropriate.

3. Health and Safety Compliance

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- Coordinate the School's operational occupational health and safety program in collaboration with the JOHS Committee, HR, Facilities and School leadership.

- Serve as an Employer Representative and/or Employer Co-Chair of the JOHS Committee, as assigned, and complete required WorkSafeBC training.

- Coordinate committee activities, inspections, training, documentation, corrective actions and required follow-up.

- Liaise with regulatory authorities, inspectors, consultants and other external resources on assigned OHS matters.

- Maintain required records, monitor recurring concerns and escalate significant issues appropriately.

4. Sustainability and Environmental Operations

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- Support the implementation of operational sustainability initiatives in collaboration with the Sustainability Committee, Facilities, students and employees.





- Coordinate operational resources for approved initiatives relating to energy, waste reduction, recycling, transportation, procurement and resource use.

- Track relevant initiatives and outcomes and identify opportunities for continuous improvement.

5. Access Control and Campus Security

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- Coordinate access requirements for events, rentals, contractors, volunteers and other operational activities.

- Work with Facilities and other departments to administer temporary and event-related access arrangements.

- Serve as a secondary operational contact for campus security and participate in the established after-hours escalation process.

- Coordinate security planning and follow-up associated with events, rentals, filming, construction and security incidents.

- Escalate unusual or higher-risk access or security matters appropriately.

6. Facility Rental Management

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- Manage the School's facility rental program and serve as the primary administrative contact for renters.

- Coordinate availability, building requirements, staffing and operational requirements with Facilities and other departments.

- Prepare and administer rental agreements, fees, insurance requirements, deposits and required documentation.

- Coordinate invoicing and payment tracking with Finance.

- Manage renter communications and address concerns relating to conduct, property damage, additional charges or non-compliance.

- Maintain accurate rental records and consistent administrative processes.

- Monitor rental activity, cost recovery and service delivery and escalate unusual

📌 Operations Manager (Canada)
🏢 St. John's School
📍 Canada