Client Success Manager – Insurance Solutions Open to: Remote, USA and Canada As property risk continues to evolve, insurers need more current, property-specific insights to support underwriting, pricing, and portfolio decisions.
ZestyAI leverages advanced computer vision and AI-driven modeling to deliver underwriting-grade, location-specific insights that help insurers improve pricing precision, reduce adverse selection, and strengthen regulatory confidence. We’re looking for a Client Success Manager to support and grow relationships with property insurance clients. You like building relationships, understanding the problems they’re trying to solve, and helping them get meaningful value from the products they use. You may have early experience in Client Success, account management, consulting, or within the P&C; insurance ecosystem. Deep insurance expertise is not required, but curiosity and a willingness to quickly learn insurance workflows, analytics, and our products are essential. You are organized, proactive, and comfortable communicating with both technical and business stakeholders. Support client relationships from onboarding through renewal Partner cross-functionally with Product, Risk Analytics, Data Science, Support, Marketing,



and other teams across ZestyAI to deliver a robust client experience Support business reviews and connect product adoption, usage, and outcomes to client goals Monitor usage trends and client health indicators to understand where clients are seeing value and where they may need additional support Bring client feedback and needs back into ZestyAI, helping internal teams understand the problem and coordinate the right response Collaborate with senior Client Success leaders on strategic client and team initiatives 1–3 years of experience in Client Success, account management, consulting, or direct experience within the P&C; insurance ecosystem ~ Analytical mindset with the ability to interpret data and usage trends ~ Organizational skills and ability to manage multiple priorities ~ Curiosity about insurance workflows, analytics, and technology ~ You’ll work at the forefront of AI in insurance, helping insurers make better-informed underwriting and pricing decisions. ZestyAI combines deep industry expertise with a collaborative, high-performance culture that empowers new ideas and values ownership. Your work with clients will help them get more value from ZestyAI while giving you a direct voice in how we continue to improve the client experience and our products.

📌 Client Success Manager (Canada)
🏢 ZestyAI
📍 Canada