Transitional Support Counsellor

Full Time Permanent - 35 hours per week

Purpose of the Position:

The Transitional Support Counsellor will provide housing, legal and transitional support, information and referrals to women who have experienced abuse or homelessness

Responsibilities:

Providing information, support and referrals to women who access the Outreach service by:

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- Assisting women to develop safety and transitional plans

- Supporting women to find secure and affordable housing

- Maintaining a current understanding of information and options regarding housing, legal (criminal and family law) and transitional issues

- Advocating with a variety of systems to address the housing, legal and social needs of individual clients including employment, financial, education, health and immigration

- Assisting clients with applications for Housing Across Dufferin, Homelessness Prevention Program, Market Rental Units, Coordinated Access Transitional Housing (CATH) and Housing Allowances

- Maintaining a liaison with appropriate agencies, organizations and committees dealing with housing, legal and transitional issues

Participating with the Shelter and Outreach Services team in the planning and organization of services by:

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- Developing and maintaining current resources on housing, legal and transitional information

- Acting as a resource to staff regarding housing and legal issues

- Completing client information records, reporting and statistical information according to agency requirements

- Assessing the effectiveness of services based on client feedback and evaluation





- Conducting relevant evaluation and research and recommending and implementing changes as appropriate

- Participating in team meetings

- Maintaining an understanding of Dufferin resources and Coordinated Access.

- Providing suggestions that will improve efficiency, working conditions or procedures to Coordinated Access Table (CAT)

Working on community advocacy projects by:

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- Maintaining a current understanding of how patriarchy and oppression perpetuate violence against women

- Participating in agency and sector based social justice awareness initiatives

- Building partnerships in the community aimed at ending violence against women by developing protocols, policies and procedures that promote equality, consistent responses and accountability

- Providing occasional presentations to professional and community groups

- Providing support, options and referrals to community, legal and social service resources

Committing to the agency’s core values of: Compassion, Integrity, Equity and Social Responsibility

Adhering to FTP policies and procedures and compliance with required legislative and regulatory requirements such as OHSA, AODA, etc.

Demonstrating initiative and a dedicated commitment to Diversity, Equity, Inclusion, and Belonging,



showcasing a proactive approach to continuous learning and active participation in fostering an inclusive work environment

Performing other duties or responsibilities as negotiated or assigned

Qualifications and Core Competencies:

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- Post-Secondary education in Social Services or a related field with some experience in the same or similar setting

- Eligible for registration with OCSWSSW

- Knowledge of issues of violence against women and children, including the intersection with mental health and addictions

- Communication and report writing skills

- Organizational skills and the ability to prioritize

- Interpersonal and conflict resolution skills

- Ability to calmly assess security and risk situations and respond appropriately following required policies and procedures

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- Must be able to utilize listening skills, empathy and interpersonal skills when dealing with clients

- Maintain a current understanding of feminist philosophy

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- Maintain appropriate professional boundaries

- Works from an ARAO/Intersectionality lens

Employment Requirements:

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- Vulnerable Sector Police Clearance Certificate and maintaining clearance requirements during course of employment

- Valid driver’s license and insurance to allow for client transport

- CPR and First Aid Certification

Physical / Mental Effort:

Based on the work schedule/flow the frequency of the following tasks will vary according to need:

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- Changing priorities and workflow to accommodate needs of others, and

📌 Transitional Support Counsellor (Canada)
🏢 Family Transition Place
📍 Canada