RQ11491 - Product Manager - Senior

Duration: 6+ Months (135 Business Days) + 1 Extension

Location: 40 St Clair Ave W (Toronto)/300 Water Street (Peterborough)

Onsite

No Clearance Required

Must Have Skills:

- 5+ years of product management experience in IT or digital services
- Knowledge of enterprise architecture, cloud services, APIs, and integration patterns.
- Experience with Microsoft Dynamics 365, Power Platform, Azure, and Dataverse.
- Exceptional stakeholder engagement and relationship management skills.
- Experience with OPS IT project and architectural governance
- Proven experience leading large-scale digital or IT transformation projects of delivering user-centric products in complex environments
- Hands-on experience with Agile delivery, Scrum, and Lean product development and working with cross-functional teams
- Ability to translate business needs into transparent, actionable requirements and user stories
- Ability to define and communicate a clear product vision and strategy conducting discovery work

Nice to have skills:

- Knowledge of OPS Digital Standards, privacy requirements, and cybersecurity practices.
- Previous OPS/public sector exp.
- Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), PMP, or equivalent certification.
- Experience delivering products using Microsoft Dynamics 365 and Power Platform.
- Experience supporting large-scale digital transformation and modernization initiatives.

Description

Key Responsibilities

1. Product Strategy & Roadmap

- Define and maintain the product vision, objectives, and roadmap.




- Align product priorities with business goals, strategic objectives, and enterprise direction.
- Identify opportunities for innovation, modernization, and process improvement.
- Develop business cases, value propositions, and product investment recommendations.
- Establish product success measures, KPIs, and outcome-based performance metrics.

2. Stakeholder & Business Relationship Management

- Engage business partners, executives, subject matter experts, and technology teams to understand business needs and priorities.
- Lead product discovery activities, workshops, and stakeholder consultations.
- Build consensus among diverse stakeholder groups and manage competing priorities.
- Communicate product status, roadmap updates, risks, decisions, and outcomes.
- Manage stakeholder expectations throughout the product lifecycle.

3. Product Delivery & Agile Leadership

- Own and prioritize the product backlog based on business value and strategic objectives.
- Translate business requirements into user stories, acceptance criteria, and product features.
- Collaborate with Agile delivery teams during planning, backlog refinement, sprint reviews, testing, and releases.
- Support quality assurance, user acceptance testing,



and release readiness activities.
- Ensure delivered solutions meet business, operational, security, accessibility, and regulatory requirements.

4. Technology Leadership & Continuous Improvement

- Collaborate with architects, developers, and technical teams to ensure alignment with enterprise architecture and digital standards.
- Evaluate solution options, balancing business value, cost, risk, scalability, and sustainability.
- Monitor product performance, customer feedback, and operational metrics.
- Drive continuous product enhancements and long-term product evolution.
- Support technology modernization initiatives leveraging cloud and enterprise platforms.

5. Governance, Risk & Compliance

- Lead the development and maintenance of project governance artifacts, including Project Charters, Project Change Requests (PCRs), business cases, decision records, risk registers, status reports, and executive briefing materials.
- Identify, assess, and manage product risks, issues, dependencies, and mitigation strategies.
- Ensure compliance with security, privacy, accessibility, and regulatory requirements.
- Lead or support Privacy Impact Assessments (PIA), Threat Risk Assessments (TRA), Security Risk Assessments, and other governance reviews.
- Participate in governance, investment planning, architecture review, and portfolio management processes.
- Maintain governance artifacts, status reporting, financial tracking, and portfolio information within approved tools (e.g., Planview).

Technical Knowledge

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📌 Product Manager - Senior (Canada)
🏢 Source Code
📍 Canada