Thatcher Technology Group (TTG) provides direct selling solutions to companies around the world. TTG is seeking a driven and detail-oriented Intermediate Project Manager to join its Professional Services Team, leading client engagements across TTG’s software platforms: ~ NET Framework direct selling application. ~ NET Core microservice-based direct selling platform. In this role, the Project Manager will take increasing ownership of client engagements — from onboarding through post-implementation support — operating with growing autonomy while collaborating with senior team members on escalations and strategic decisions. This is a multi-faceted role blending hands-on technical project work with client relationship management.

Location:
Canada (remote) The salary range for this role is $90,000–$105,000 CAD per year. Lead client implementations from start to finish ~ Own the day-to-day delivery of software implementation and migration projects, from requirements and planning through testing, go-live, and post-implementation support. ~ Build project plans, milestones, customer testing plans, cutover strategies, and contingency plans. ~ Coordinate software upgrades, testing activities, and dependencies across technical and client teams. ~ Manage multiple client engagements or workstreams at the same time, including smaller enhancements and statements of work. Monitor scope, timelines, budgets, resource capacity, dependencies, risks, and delivery commitments. ~ Track actual project costs against plan, forecast variances, and take action when financial or delivery targets are at risk. ~ Identify risks and constraints early, determine appropriate next steps, and escalate when senior support is needed. ~ Keep project plans, requirements, workflows, testing records, defects, decisions,



and reporting aligned and accurate. Produce accurate, scheduled reporting on milestones, deliverables, velocity, burndown, budget performance, resource capacity, and timeline risk. Lead project meetings, status updates, escalations, and decision-making discussions with client and internal stakeholders. ~ Translate technical topics for non-technical audiences and ensure technical teams have the business context they need. ~ Travel occasionally when required for client or project needs. 3–5 years of experience in project management, preferably in software implementation or SaaS environments. ~ Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment. ~ Effective communicator — comfortable translating technical concepts for non-technical audiences and vice versa. ~ Ability to adapt to shifting priorities, demands, and timelines with composure. ~ Familiarity with AI-assisted tools to support project documentation, reporting, and workflow efficiency. ~ Bachelor’s degree in Computer Science, Business, or a related field preferred; Familiarity with project management or collaboration tools such as Smartsheet, Jira, Confluence, or similar. ~ Demonstrated ability to manage resource capacity, recognize when intervention is needed, and resolve or escalate delivery constraints. Scrum Master experience or certification.



~ Our Project Managers are expected to understand what is happening, drive decisions, manage risk, and actively influence project outcomes. ~ You’ll work directly with client stakeholders throughout implementations and ongoing engagements, becoming a trusted partner who can bring clarity to difficult conversations and help teams move forward. ~ You’ll manage more than scope and timelines—you’ll gain hands-on experience with budgets, resource planning, testing, risk management, technical dependencies, client expectations, and production readiness. ~ Work with complex software and business problems. TTG’s platforms support mission-critical eCommerce, orders, consultant operations, and other interconnected processes for direct selling organizations around the world. ~ As you learn our platforms and clients, you’ll be given increasing autonomy to lead engagements, make recommendations, resolve issues, and recognize when an escalation truly requires additional support. ~ Our Qualified Services team partners closely with developers, Business Analysts, QA, leadership, and client stakeholders rather than operating as a separate project-management layer. ~ Help shape how we deliver. Project Managers have opportunities to identify better ways to plan, communicate, manage risk, and deliver for our clients. We use AI-powered tools (including transcription and automated note-taking) during portions of our interview process to support a consistent and thorough candidate experience. Candidates who require alternative accommodation may request it at any stage of the recruitment process. Thatcher Technology Group is committed to building diverse, equitable, and inclusive teams. We welcome applications from candidates of all

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