At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does positive. Now, we’re proudly building on that legacy to transform our company—and our industry—for the better.

Effective January 1, 2026, Gore has joined Beneva—the country’s largest mutual insurance company—as part of its Property & Casualty operations in Ontario and Western Canada. During 2026, Gore will combine its operations with Unica Insurance, Beneva’s Ontario‑based subsidiary specializing in niche commercial and personal insurance, creating a stronger, more diversified mutual insurer with greater scale and long‑term stability.

Every decision and investment remains anchored in long‑term benefits to customers, members, and communities. Come join us.

The Director, People Experience Partnership is responsible for leading and developing a team of People Experience Partners and will have a small business portfolio, delivering strategic people partnership solutions. This role serves as a trusted advisor to senior leaders, ensuring that people strategies, organizational effectiveness initiatives, and talent decisions are aligned with business priorities and support the achievement of organizational goals.

The role balances enterprise thinking with hands‑on partnership, providing leadership on complex people matters while building the capability of the PXP team to deliver consistent, high‑impact support across the organization.

This role will lead the PXP team and report to the VP, People.

Accountabilities:

- Lead, coach, and develop a high‑performing team of PXPs to deliver strategic and consistent support across the organization.
- Establish clear goals, priorities,



and performance expectations aligned to enterprise people and business objectives.
- Build team capability through coaching, mentoring, knowledge‑sharing, and ongoing professional development.
- Foster a culture of collaboration, accountability, innovation, and continuous improvement within the team.
- Ensure resources, workload, and priorities are effectively managed to maximize impact and service delivery.

Strategic Business Partnership

- Serve as the primary People Experience advisor to a small portfolio of leaders, providing guidance on people strategies that enable business objectives and organizational performance.
- Partner with leaders to understand business priorities, workforce challenges, and future capability requirements, translating these into actionable people initiatives.
- Influence organizational decisions by providing insights on talent, culture, organizational effectiveness, leadership capability, and employee experience.
- Anticipate organizational risks and opportunities and proactively recommend solutions that support sustainable business outcomes.
- Act as a trusted thought partner to executives during periods of growth, transformation, integration, and organizational change.

Employee Relations, Risk Management & Escalations

- Provide strategic oversight and guidance on complex employee relations matters, ensuring consistent, fair, and legally compliant outcomes.




- Act as the senior escalation point for sensitive workplace issues, including performance management, conduct concerns, workplace investigations, accommodation matters, conflict resolution, and involuntary separations.
- Partner with business leaders to assess people‑related risks and determine appropriate courses of action that balance employee experience, organizational risk, and business needs.
- Coach and support PXPs and leaders in managing difficult employee situations, building capability and confidence in addressing people challenges effectively.
- Ensure employee relations practices are applied consistently across the organization and align with company values, employment legislation, regulatory requirements, and internal policies.
- Monitor trends in employee relations matters to identify systemic issues, emerging risks, and opportunities for proactive intervention and organizational improvement.
- Collaborate with Legal, Compliance, Risk, and other stakeholders as required to mitigate risk and support sound decision‑making on complex cases.
- Promote early resolution of workplace concerns through coaching, mediation, and practical problem‑solving approaches that foster positive employee and leader experiences.

Enterprise Collaboration and People Strategy Execution

- Partner closely with PX COEs in PX, Operations, Total Rewards, Talent Management, and Organizational Effectiveness to ensure people programs, policies, and practices effectively address business needs.
- Provide business insights and feedback to support the design, enhancement, and execution of enterprise people initiatives.
- Ensure the c

📌 Director, People Experience Partners New Cambridge, Ontario, Canada
🏢 Gore Mutual Insurance
📍 Canada