Or just checking the market? Lightspeed is looking for a Manager, Outbound Sales to join our growing North American team. The Manager, Outbound Sales will manage a team supporting the West Coast Territory. In this role, you will own a defined segment of outbound sales, leading a team of Account Executives and driving new customer acquisition across a targeted account base. Lead and manage a team of Account Executives responsible for the full sales cycle within a defined segment of North American accounts Own segment-level pipeline, forecast accuracy, and monthly/quarterly MRR targets — taking full accountability from top-of-funnel through close Manage overall pipeline health and drive consistent execution against activity, conversion, and revenue KPIs Collaborate with SDR leadership to ensure a smooth, high-quality lead-to-deal handover process Hire, coach, and develop a high-performing team of Account Executives Drive ongoing skill development through rolling coaching, call reviews, pipeline inspection, and structured feedback loops Identify individual performance gaps and implement targeted development plans to increase team output and rep tenure Refine and optimize current sales processes, including all tools used to connect, demo, and close new customers Work cross-functionally with Sales Ops, Marketing, Enablement, and Product to remove roadblocks, improve tooling, and streamline workflows Analyze sales forecasts, call volume, and pipeline health across the team and at the individual rep level Create new strategies to grow revenue streams and expand the team’s addressable market Ensure clear communication and handoff processes across the broader sales organization Your team consistently meets or exceeds Net New MRR targets Forecast accuracy is tight — projected scenarios reflect reality Cross-functional partners consider you a go-to for process improvement and execution clarity Minimum 2 years of experience managing Account Executives in an outbound or full-cycle sales environment Demonstrated ability to own a segment or territory from pipeline generation through close — with a strong sense of personal accountability for outcomes Proven ability to onboard, coach, and develop sales reps at multiple stages — recent hire, developing, and high performer Proficiency with Salesforce, Outreach, or comparable sales engagement platforms Tech-savvy, with the ability to help team members who are less so Entrepreneurial and agile mindset with a bias toward action and comfort with ambiguity Experience with Retail or Hospitality point-of-sale systems is an asset Proficiency in English A flexible work environment that empowers you to do your best work A culture that celebrates performance Flexible paid time off and remote work policies Equity options, because this is your company too Contributions to your pension plan. Training opportunities to grow your skills and career Time off to volunteer and give back to your community Interest groups, employee led networks, social committees to sponsored sports teams Computer purchase program to get your personal Macbook Enhanced parental leave to support growing families We invest in you with continuous learning opportunities, global mobility and advantages designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities. At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set,



qualifications, experience, and market data. These considerations can cause your compensation to vary. 150,000 TO $170,000 CAD . Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off. Please note that this compensation information is solely for candidates hired to perform work within Ontario (update to BC if posted in Vancouver) and reflects the amount Lightspeed is willing to pay at the time of this posting. Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physica

📌 Account Manager (Canada)
🏢 Lightspeed Commerce
📍 Canada