Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. Within Workforce Solutions, our Human Capital Management charter builds the products that help small and mid-market businesses hire, pay, and support their people. These are systems customers depend on to run payroll correctly, stay compliant across jurisdictions, and handle the daily work of managing a workforce without friction.

Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. Within Workforce Solutions, our Human Capital Management charter builds the products that help small and mid-market businesses hire, pay, and support their people. These are systems customers depend on to run payroll correctly, stay compliant across jurisdictions, and handle the daily work of managing a workforce without friction. We are hiring a Staff Software Engineer to set technical direction across multiple engineering teams in the HCM charter. This is a charter-wide role. You will not be measured by the features you personally ship, but by the quality of the architecture, standards, and technical decisions that hold across teams, and by the leverage you create for the engineers around you. You will identify the highest-consequence technical problems in HCM, build alignment on how to solve them, and drive them to resolution across organizational boundaries. The work is architecturally demanding. HCM spans a modern React front end and a large surface of cloud-native backend services, sitting on business logic that must be exactly right: calculation and eligibility rules, auditable compliance behavior across jurisdictions,



and integration contracts with adjacent systems across the workforce stack. Much of it is mid-modernization. A significant part of this role is deciding what to rebuild, what to strangle, what to leave alone, and in what order, then making those calls stick. This role carries explicit accountability for our AI engineering direction. On the product side, you will own the architecture for how HCM builds AI-powered and agentic experiences: the shared patterns, the evaluation infrastructure, the guardrails, and the judgment about where non-deterministic systems belong and where they emphatically do not. On the practice side, you are expected to materially raise how the entire charter engineers with AI, moving the org from individual experimentation to a coherent, high-quality, measurable way of working. We are looking for someone who is already operating at the frontier here and can bring an organization with them. Staff engineers at Intuit lead without authority. You will influence roadmap, unblock teams, mentor senior engineers, and represent HCM technical strategy to senior engineering and product leadership.

Responsibilities

- Own architectural direction for a significant portion of the HCM charter, spanning multiple teams and services
- Identify the technical problems that most constrain the charter's velocity, reliability, or customer experience, and drive them to resolution




- Author and shepherd technical strategy documents and architecture decision records that teams actually build against
- Define integration contracts and service boundaries across HCM and with adjacent Workforce Solutions platforms
- Lead modernization and re-platforming strategy: sequencing, migration paths, and risk management, while keeping systems running
- Make and defend consequential tradeoff decisions with incomplete information, and revisit them openly when the data changes

AI architecture and practice

- Own the architecture for how HCM builds AI-powered and agentic product capabilities, including shared services, context and retrieval patterns, orchestration, and reuse across teams
- Establish the evaluation and quality infrastructure for non-deterministic systems: offline and online evals, regression suites, guardrails, fallback behavior, cost and latency budgets, and observability
- Set the boundary conditions for responsible AI use in compliance-sensitive paths, where a wrong answer has legal and financial consequences for a customer
- Raise the charter's AI engineering practice measurably: establish patterns, build or select internal tooling, run the forums, and move engineers from ad hoc use to a consistent high-quality workflow
- Stay ahead of a fast-moving capability landscape and translate genuinely practical advances into concrete architectural and workflow changes, while filtering out what is not yet real

Leverage and influence

- Multiply the output of engineers across multiple teams through design review, technical mentorship, and unblocking hard problems
- Mentor senior and staff-track engineers on technical judgment, scope, and influence

📌 Staff Software Developer (Canada)
🏢 Intuit
📍 Canada