Citi is looking for a Senior Relationship Associate to play a central role in managing and deepening client relationships across a global banking network. In this position, you will work closely with Relationship Managers and product partners to deliver seamless client service, coordinate credit processes, and ensure regulatory requirements are met — directly shaping the experience clients have with Citi. Serve as a primary point of contact for client networks and internal operational teams, managing escalations and resolving issues efficiently to maintain service continuity. Lead the timely completion of Know Your Client (KYC) and other regulatory requirements, collaborating with Relationship Managers and product partners to meet compliance deadlines. Support client onboarding for new relationships and subsidiaries, coordinating credit set-ups and ensuring all initial documentation is completed accurately. Coordinate credit requests and approvals across Citi’s global network, partnering with credit administration to keep all credit documentation – including FX, derivatives, loans, and letters of credit – current and accurate. Monitor credit line usage and participate in annual client reviews alongside Independent Risk teams to maintain a clear and up-to-date view of client risk exposure. Maintain accurate client legal and marketing hierarchies, and ensure periodic client support discussions are documented to the required standard. Apply sound judgement when assessing business decisions, upholding regulatory compliance, ethical standards, and transparent reporting of any control issues. 5 to 8 years of relevant experience in client relationship management, banking, or a related financial services function. ~ Working knowledge of KYC, credit documentation, and regulatory compliance processes within a banking environment. ~ Explicit and effective communication skills, with the ability to engage confidently with clients, senior stakeholders, and internal partners.



~ Bachelor’s degree or university-level qualification, or equivalent professional experience. At Citi, you will join a team where your contributions shape real client outcomes across a global network. This role offers the opportunity to develop deep expertise in relationship banking while working alongside experienced professionals in a performance-driven, collaborative environment. A hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility without losing the benefits of in-person collaboration. Exposure to Citi’s global client network and the opportunity to build expertise across multiple products and markets. Structured learning and development opportunities to support your continued professional growth in financial services. Wellbeing support and resources designed to help you perform at your best inside and outside of work. Commercial and Business Sales Commercial Sales Support Full time Primary Location Full Time Salary Range: $Citi offers competitive employee benefits, including: medical, dental & vision coverage; life, accident, and disability insurance; Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate’s skills and abilities with a specific job opening. Illinois residents – AI Notice and Right Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. #

📌 Citi Commercial Bank (Canada)
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