means being part of a collective vision aligning extraordinary jewels, exceptional craftsmanship, and unwavering commitment to corporate sustainability. As Tiffany’s Market Sales Director you will: Be responsible for leading and driving the performance of a portfolio of stores within a defined area of its market. In alignment with the Company’s global and regional strategy, this role ensures the delivery of sustainable sales growth, elevated client experience, and robust operational execution, with full compliance and audit discipline, across all locations. Acting as a true business leader, the Market Sales Director combines strategic vision with hands‑on leadership to activate commercial opportunities, build high‑performing teams, and strengthen brand desirability. They are expected to drive a commercial engine, embedding an appointment‑driven culture, strengthening productivity, and elevating both client acquisition and retention across the market. The Market Sales Director partners closely with the Market Vice President, regional functions, and store leadership teams to translate strategy into clear priorities and measurable outcomes. They play a critical role in leading transformation across the market, driving the adoption of new ways of working, embedding cultural and behavioral change, and ensuring consistency in execution. Business & Commercial Leadership Own and drive sales performance across the assigned market, ensuring achievement of targets and sustainable growth. Translate global and regional strategy into actionable market‑level priorities with clear accountability and disciplined execution.



Drive business through key product categories and strategic initiatives, with a strong focus on Icon growth, client recruitment, and quality of business. Embed a precise commercial engine across all locations, including appointment culture, conversion discipline, and productivity optimization. Leverage deep understanding of local and tourism client dynamics to unlock growth opportunities. Apply strong commercial and financial discipline to business performance and decision‑making, closely monitoring business performance and using sound financial judgment to keep the market on track against targets and profitability expectations. Oversee market expenses and budgets with discipline, ensuring effective cost control, appropriate resource allocation, and active participation in budgeting and forecasting cycles. Personally engage with top clients and lead by example in building and maintaining meaningful relationships. Build, attract, and retain high‑performing and diverse teams across the market. Lead, coach, and develop Store Directors and key leaders, strengthening leadership capabilities and succession pipelines. Drive a culture of accountability, recognition, and performance management aligned with business objectives. Ensure operational discipline and consistency across all locations,



with complete adherence to policies and procedures. Partner with operations and support functions to enable seamless execution and remove barriers to performance. Ensure strong operational execution with full compliance and audit discipline, including adherence to internal controls and risk management standards. Market & Cross‑Functional Leadership Act as a key member of the market leadership team, contributing to broader business strategy and decision‑making. to drive aligned execution and ensure market needs are met. Represent the market with a strong external presence, building strategic relationships and strengthening brand positioning and local relevance. Strategic yet pragmatic: able to define direction and ensure disciplined execution. Commercially driven: focused on performance, growth, and accountability. Drives pace and transformation: able to lead change while maintaining momentum and execution excellence. 10+years of luxury/consumer goods retail management experience. Recent business unit or general management experience. Knowledge and experience of luxury/consumer goods, including jewelry, apparel, accessories, or cosmetics. A demonstrated track record of success in leading and inspiring retail teams to maximize sales, operating efficiencies, and bottom‑line profit. Bachelor’s degree in a related field preferred. Proven ability to develop new client opportunities and maintain client relationships while ensuring brand recognition and penetration in the market. The hiring range for this position is $160,000
- $225,000 per annum plus applicable bonus. Retail Regular Full-time

📌 Market Sales Director (Canada)
🏢 Tiffany
📍 Canada