Index Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen. As a trusted partner and ally, we connect leading experience makers with the world’s largest brands to ensure a quality experience for consumers. Index Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen. As a trusted partner and ally, we connect leading experience makers with the world’s largest brands to ensure a quality experience for consumers. You'll be able to feed your ambition, lean into trust and transparency, and feel genuine support from your colleagues. We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward. We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level. Manage and develop a team of two Account Managers, providing ongoing coaching, performance management, and professional development support. Maintain direct ownership of a portfolio of key agency and marketer partnerships, delivering exceptional service and strategic guidance. Serve as the day-to-day contact for existing agency and brand marketer partners, while delivering expertise in the IX platform. Provide data-driven insights and recommendations to clients to help them solve challenges and capitalize on opportunities within the programmatic landscape. Partner with business development to support new business efforts and evangelize the Index Exchange brand in market.



Collaborate with publisher account teams to identify and secure new deal opportunities, as well as ensure the health and growth of existing deals. Attend relevant industry events and entertain partners in creative ways that foster engagement and strategic account growth. Lead and participate in regular knowledge share sessions, contributing to a culture of continuous learning and improvement. 6+ years of experience in digital media, with an in-depth understanding of the programmatic advertising landscape (e.g. ad server, ad network, exchange, SSP, DSP, agency trading desk, PMP, etc.). ~1-2 years of experience managing direct reports, with a demonstrated ability to coach, develop, and hold a team accountable. ~ Ability to thrive in an ambiguous environment — you’re comfortable operating without a perfect playbook and can bring clarity and direction to your team when needed. ~ Expert-level adaptability: you navigate change with confidence and help others do the same. ~ Advanced stakeholder management skills, with the ability to build trust and influence across clients and internal teams. ~ Proven ability to leverage data and analytics to solve customer problems and drive strategic recommendations. ~ Goal-oriented approach to client management — you are constantly seeking opportunities to add value, build relationships, and deliver actionable insights that grow revenue.



~ Strong program management and organizational skills; Proficiency in Salesforce and other CRM/analytics tools (e.g. advanced skills in Microsoft Excel. ~ A Bachelor’s Degree from an accredited university, preferably in business, marketing, communications, or a technology-related field. Comprehensive health, dental, and vision plans for you and your dependents Paid time off, health days, and personal obligation days plus flexible work schedules Competitive retirement matching plans Equity packages Generous parental leave available to birthing, non-birthing, and adoptive parents Employee assistance program One day of volunteer time off per year and a donation-matching program Monthly town halls and regular community-led team events Multiple resources and programming to support continuous learning A workplace that supports a diverse, equitable, and inclusive environment – learn more here We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. Accessibility For Applicants With Disabilities Index Exchange welcomes and encourages individuals with disabilities to apply to work with us. If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you. Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities. Automated tools including artificial intelligence may be used

📌 Account Technology Specialist (Canada)
🏢 Index Exchange
📍 Canada