21 Oct
|
105 Cisco Systems Canada
|
Canada
21 Oct
105 Cisco Systems Canada
Canada
We’re about ten people, remote across North America. The surface area is wide for a team this size
- backend services, endpoint installers, and the web console
- and the same people who take a problem apart are the ones who ship it. We work closely with Product and our support teams to understand customer problems and see whether our solutions are working. Ownership here means carrying a solution through to the customer, not handing it off. You’ll set technical direction, raise the quality bar, and help other engineers grow through technical guidance, thoughtful reviews, and mentoring. The Software Technical Leader is a senior individual-contributor role responsible for the technical direction and delivery of Orbital endpoint security software. This role leads complex software and release-delivery work across architecture, reliability, security, platform compatibility, and customer experience. This role operates in a highly collaborative, distributed software setting. The individual works independently and with cross-functional partners to resolve complex technical challenges, align priorities, and deliver customer‑facing software. The role may require responding to urgent customer, security, or release needs. Define technical direction for Orbital endpoint software, primarily developed in Go, including architecture, reliability, performance, observability, maintainability, and secure software practices. Lead complex technical initiatives from design through delivery across supported endpoint platforms, installation methods, packaging, upgrades, and customer environments. Establish and improve standards for software design, testing, release readiness, security, and operational supportability. Lead technical investigation and resolution of complex endpoint issues involving operating‑system integration, services,
permissions, networking, dependencies, compatibility, and performance. Drive release planning and readiness decisions, including risk assessment, validation expectations, staged rollout, rollback criteria, and stakeholder communication. Partner with Development/Engineering, Product, QA, Security, Support, and customer‑facing teams to balance quality, customer impact, security exposure, and delivery commitments. Mentor software developer and technical leads and influence technical decisions across teams without direct reporting authority. Prospect to shape and deliver security software changes across cloud services and endpoint systems that can reach millions of customer endpoints. Bachelor's degree plus 12 years of related experience; Master's degree plus 8 years; PhD plus 5 years; or equivalent related work experience. Experience developing and delivering production software used by customers. Technical leadership experience in Go or comparable systems languages. Background developing endpoint agents or other operating‑system‑integrated software for Windows, macOS, or Linux. Experience resolving production issues involving software compatibility, installation, upgrades, packaging, reliability, performance, or security. Contributions to engineering standards or practices for software testing, security, reliability, or release delivery. Cisco may use AI Tools to review candidate‑provided details—such as skills,
experience, location, and education—to determine how closely candidates match job criteria. AI Tools are intended to guide and support the recruitment team in identifying and prioritizing candidates but are not used in isolation or without human judgment. For more information about Cisco’s use of AI please see the Job Candidate Privacy Statement. At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. The starting salary range posted for this position is $162,300.00 to $234,800.00 and reflects the projected salary range for new hires in this position in U.
S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job‑related skillset, experience, qualifications, education, certifications, and/or training. S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long‑term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units
📌 Electrical Lead (Canada)
🏢 105 Cisco Systems Canada
📍 Canada