Tata Consultancy Services (TCS) is an equal chance employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS operates in 55 countries and employs over 607,000 highly skilled individuals, including more than 10,000 in Canada. The company generated consolidated revenues of US $30 billion in the fiscal year ended March 31, 2025, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

WHAT YOU WILL OWN

- Own end-to-end monitoring of the controlled surface: CDN and edge configuration, DNS, certificates, cache and invalidation health, and every third-party integration on the page – Search, Consent Management, Analytics, Personalization and AI services and many more to come.




- Build and run synthetic monitoring from outside the bank network, per template, per language, because internal-only monitoring cannot see the CDN, DNS and certificate failures this architecture is most exposed to.
- Run smoke testing of dependent interfaces on every change and maintain the automation packs that do it.
- Participate in the shared on-call rotation as the platform’s subject-matter escalation, and lead incident management for customer-facing events
- Own the vendor's escalation path into Adobe: severity mapping between Adobe and internal incident scales, named contacts, evidence capture, and holding the vendor to its commitment during an event.
- Handle a class of incident that does not exist on traditional platforms – content published but not visible, invalidation failure, and authoring-source outages – and makes those diagnosable by the service desk rather than by you.
- Change and Release reliability:
- Design and operate change management for the platform where the Git repository is production: reconcile a merge-to-main deployment model with internal change control, so that every production change carries an approved record with stalling delivery.
- Owns the release pipeline as a production control – branch protection, required checks, lint, performance, and secret-screening gates – and the evidence that they are enforced.
- Own rollback: revert, republish and purge,



rehearsed end to end with a measured recovery time and a named authority who can call it without convening a meeting
- Treat content publishing as a routine process: hundreds of production changes made by content authors, needing approval evidence, attribution and retention trail
- Represent the platform at change advisory board, and own the freeze calendar interaction and release notes
- Business Continuity and Resilience
- Own the recovery obligation that sits internally. Adobe operates delivery resiliently, but customers restore their own content from source version history rather than vendor backups – so the content source, the Git repository and the CDN configuration are the TCS recovery surface, each needs a tested restore.
- Hold CDN and edge configuration as code so that a lost or corrupted property is a redeploy rather than an outage with no runbook
- Define RTO and RPO with the business against the application criticality tier, document the DR exercise plan, and execute the testing – including failure modes you can actually cause: certificate expiry, invalidation failure, WAF misconfiguration, content source unavailability, and repository compromise.
- Maintain the operational resilience evidence a regulator expects for a material third-party technology arrangement, and keep the platform exit and portability plan current.
- Reliability & Performance Engineering
- Set and defend service level objectives for both availability and page performance. Define Core Web Vitals thresholds per template, run them on an error budget, and report against them.
- Build the observability practice from the telemetry that exists; real user m

📌 Adobe Site Reliability Engineer (Canada)
🏢 TATA Consultancy Services
📍 Canada