* United States of America - North Carolina - Morrisville
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Description and Requirements
Position Summary
The Travel Manager will be responsible for managing Lenovo’s corporate travel program across the U.S. and selected regional/global travel sub-categories. This role will cover both travel procurement sourcing and travel operations management, ensuring cost competitiveness, supplier performance, policy compliance, process efficiency, and high stakeholder satisfaction.
Key Responsibilities:
Travel Category Management
- Manage regional travel categories including TMC, air, hotel, car rental, rail, ground transportation, private aviation/jet, and other travel-related services.
- Support selected global travel sub-categories or act as a subject matter expert for global travel initiatives.
- Manage regional travel categories including TMC, air, hotel, car rental, rail, ground transportation, private aviation/jet, and other travel-related services.
- Support selected global travel sub-categories or act as a subject matter expert for global travel initiatives.
TMC Management
- Lead TMC evaluation, selection, implementation, governance, and performance management for the covered region.
- Partner with travel managers in other regions to drive global consistency, collaboration, and service optimization.
- Manage airline, hotel, car, Visa sourcing, RFPs, commercial negotiations, contracting, and supplier relationship management for travel vendors.
- Drive cost savings, improved traveler benefits, service quality, and supplier innovation.
- Manage airline, hotel, car, Visa sourcing, RFPs, commercial negotiations, contracting, and supplier relationship management for travel vendors.
- Drive cost savings, improved traveler benefits, service quality, and supplier innovation.
End-to-End Travel Operations
- Oversee E2E travel processes including policy, pre-trip approval, booking, in-trip support, exception handling, and compliance.
- Improve online/offline service processes and digital travel platforms.
Policy & Compliance
- Support travel policy execution, compliance monitoring, exception reporting, and continuous improvement.
- Ensure suppliers and internal users follow Lenovo travel policies and local regulatory requirements.
Stakeholder Management
- Build strong partnerships with business leaders, HR, Finance, Security, and regional local admins.
- Manage stakeholder communications, issue resolution, and satisfaction improvement.
Data, Reporting & Insights
- Manage travel data, dashboards, supplier scorecards, savings tracking, service KPIs, compliance reports, and traveler feedback.
- Keep drive and identify optimization opportunities.
Risk, Duty of Care & Traveler Experience
- Collaborate with Security and HR teams on traveler safety, risk management, emergency support, and duty-of-care processes.
- Improve traveler experience while balancing cost, compliance, and service quality.
Basic Qualifications:
- Bachelor's degree in related field
- 5+ years of corporate travel management experience, preferably in multinational companies.
- Must be in North Carolina and able to adhere to our hybrid schedule
Preferred Qualifications:
- Strong experience in travel sourcing, supplier management, TMC operations, and stakeholder engagement.
- Knowledge of corporate travel platforms, online booking tools, expense systems, and travel reporting.
- Solid negotiati
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