A Day in YOUR Life as a Room Attendant Every person that enters a hotel should be greeted and feel like a guest You already have a feel for how your day is going to unfold based on the flow and noise level in the lobby and you aren’t even in uniform yet You will be preparing to see how you and your teammates will tackle the day's cleaning of guest rooms. Regardless of the time of day or length of shift, you are ready to meet every guest with exceptional service, cleanliness, and care This will enable you to efficiently plan your day and prioritize the things that need to be completed before you go home for the day. Our guests may be here on a family vacation, an key business trip or even traveling for an emergency medical appointment. As you get to know your guests and pick up on their behaviors, you look for opportunities to go above and beyond and make them feel special. Perhaps you notice that your guest has been using their coffee maker to make tea, so you place a kettle in their room with some additional tea bags. Don’t forget you are their ambassador to our hotel, surroundings and city. Your standards are high,



you like to be efficient in how you tackle a room and look for things that need to be corrected, communicate those through appropriate channels and take immense pride in the quality and cleanliness of the product our guests are paying for Personal interactions, daily duties and on-going projects are always in play. You follow company policies and standards such as sanitizing high-touch areas and any other requirements for the processes as outlined by your department leaders; Cleaning stay-over rooms at a convenient time for our guests; Cleaning check-out rooms in time for the days' arrivals; Take on additional administrative tasks as set forth by your leaders; Listen respectfully when guests have complaints. Empathize and work with the guest in an efficient manner to come to a resolution or loop in a manager if necessary to ensure the guest has a satisfactory resolution to their complaint; Some experience in housekeeping/cleaner. Flexibility to work a variety of shifts. The understanding that SERVICE and CLEANLINESS are the keys to any successful hotel. #

📌 Hotel - Housekeeping Room Attendant (Canada)
🏢 Days Hospitality
📍 Canada