Overview:At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
What We're Looking For:The Senior Manager, Technical Software Program Management (TPM) for EMC SW Solutions is a leadership role responsible for steering large-scale, complex software programs from initial concept through global delivery. This leader will drive end-to-end execution across cross-functional engineering teams, establish data-driven operational models to maximize organizational efficiency, and instill execution measurement frameworks. The ideal leader brings deep expertise in up-to-date software delivery lifecycles, cross-functional matrix management, and technical familiarity with cloud software architectures integrated with on-device (edge/mobile) software ecosystems.

Location:
Mississauga, Canada (Hybrid
- Minimum of 3 days onsite per week).

Responsibilities:
Works independently with business in defining proof of value and customer’s return on investment.
Defines strategic initiatives to align the business to agile product development.
Work closely with Portfolio Management to ensure strategic goals align and are represented in the innovation feature roadmap. Leads strategic partnerships with technology companies (including startups) that are developing adjacent new cutting-edge solution elements.
Provides functional leadership of program management teams with possible direct supervision of senior PMs and managers.
Independently drives team growth and development plans and supports individual’s execution of development activities such as training, mentorships, and guiding growth opportunities for high potentials.




Drives execution of solutions inclusive of concept definition, requirements validation, architecture specification, and governance compliance to our Application Lifecycle Management framework.
Balances scope, schedule and budget considerations to adjust the project with minimal impact to the business. Understands the business objectives of the program and assumes personal accountability for success of the program against those objectives.
Establishes standards of performance across programs that are typically complex in nature with cross-functional teams in numerous locations and time zones.
Drives continuous improvement initiatives to improve quality, increase efficiency and accelerate time to market.
Leads system integration planning, release management, and planning for demonstrations, proof of concepts and pilots.
Leads creating cross functional workstreams and driving execution for sales enablement, development and deployment.
Independently builds relationships and working across all relevant areas of the solution business including Sales, Services, IT, Finance, Marketing, Product, Engineering, and Support.
Organizes and presents business, technical and program reviews/status to Senior Leadership using digital media and dashboards.
Motivates teams to ensure solutions are reliable and of quality, in a highly collaborative fashion.
Independently coordinates deliverables and project assets to assist the project team.




Personally anticipates and addresses obstacles or issues that are moderate to significant in severity and escalates complex issues to management for assistance. Adjusts the plan per management guidelines as delays or obstacles are experienced.
Demonstrates advanced understanding of development processes and product launch scope and activitiesDemonstrates strength in hiring, recruiting, managing, developing, coaching, and retaining individuals and teams.
Minimum

Qualifications:
Bachelors degree requiredMinimum of 12+ years of experience required, including minimum 2+ years as team supervisor / manager.
Strong full life cycle Program Management experienceBe able to drive program management initiatives while understanding the environment and scope of the programScrum agile methodologies implementation experienceExperience with software development best practices including Scaled Agile, TDD and Continuous Integration; a track record of applying these methodologiesPreferred

Qualifications:
Required to understand the components of the AI development lifecycle from both a development and GTM perspectiveMust have experience and past responsibility for multiple significant solution offerings delivered-to-market for AI and/or SaaS based offerings.
Experienced in Solution development made up of firmware, BSP, Applications/utilities for Android and iOS, cloud development, software/services integration.
Demonstrates the ability to see cross-functional impacts of decisions and project plans and execution.
Expert in end-to-end plan development for NPI including marketing, launch planning, supply chain/manufacturing, post sell support/repair services etc.
Experience in contract/SOW management, strategic supplier relationship management to ensure business continuity an

📌 Senior Manager, Technical Software Program Manager (Canada)
🏢 Zebra Technologies
📍 Canada