Lunenburg County Wheels, provides an productive, reliable, pre-booked door-to-door transportation services for Lunenburg County. Our goal is to provide a quality transportation service meeting the needs of the citizens of Lunenburg County.​ We are looking for a highly organized individual with exceptional communication skills to join our team as Executive Director.

This position is a salaried position requiring a self-starter with a keen attention to detail, multi-tasking with minimum supervision is essential.

The Executive Director is a pivotal role, responsible for steering the organization’s day-to-day operations while shaping its long-term direction. This position demands the ability to work independently while fostering teamwork within the organization. The ED will be a community-minded and compassionate, a person who excels in leading people, delivering outstanding customer service, providing financial oversight, and aligning operations with strategic goals.

As the driving force behind Lunenburg County Wheels services, the Executive Director will oversee staff, assets, and service delivery, ensuring Lunenburg County Wheels provides a safe, accessible, and personalized transportation service. Reporting directly to the Board of Directors, this role requires strong relationship-building with clients, stakeholders, government, and community partners.

If you’re enthusiastic about helping others, skilled in financial oversight, and ready to lead a dedicated team with vision and integrity, we invite you to apply.

Priority will be given to applicants with 5-7 years experience in operations.

Responsibilities:

The Executive Director has overall responsibility for operational activities including dispatch, scheduling, human resources and internal and external communication. The Executive Director directs staff and resources toward the achievement of the Associations Mandate in accordance with the policies approved by the Board. This includes but is not limited to the following:

· Ensure Lunenburg County Wheels’ service meets community needs, including securing stable capital and operational funding from diverse sources while maintaining and/or increasing ridership.





· Oversee financial planning by monitoring budgets and key performance indicators (KPIs) to ensure cost-effective service delivery aligned with client expectations and strategic objectives.

· Support the development of social media and brand awareness, including public information, promotional materials, and media messaging for clients, potential clients, and the public with the support of the Communications Marketing Committee.

· Identify and prepare grant applications to secure program funding with the support of the Communications Marketing Committee.

· Effectively manage the staff to ensure smooth daily operations.

· Ensure compliance with all regulatory and licensing requirements.

· Provide strategic consultation to staff in identifying process improvements and solutions to operational challenges, ensuring alignment with organizational capacity, financial sustainability, and strategic direction.

· Hold regular meetings with the Lunenburg County Wheels team to share updates, gather feedback, and stay informed about operational developments.

· Perform other duties as required to support the organization’s mission and operations.

· Foster meaningful engagement within the service area communities by initiating outreach efforts, building partnerships, and promoting Lunenburg County Wheels services through events, communications, and collaborative initiatives that strengthen public awareness and support.

Program Development:

To Liaison with Provincial partners to develop and implement a provincial dispatch program.

What You Need to Be Successful in This Role:

· A degree in Business, Business Administration, Transportation, Logistics, or equivalent experience.

· Proven leadership in organizing, managing, and motivating teams.





· 5–7 years of experience in operations management, ideally in a dynamic, service-oriented environment with increasing responsibilities and measurable performance achievements.

· Exceptional attention to detail.

· Strong capabilities in data analysis, budgeting, and financial forecasting.

· Familiarity with process improvement methodologies and a mindset for continuous improvement.

· Experience in the non-profit sector is an asset.

· Outstanding communication and negotiation skills, with the ability to resolve challenges swiftly and effectively.

· Skilled in stakeholder engagement and relationship management.

· Demonstrated ability to juggle multiple priorities, manage time efficiently, and adapt to changing demands.

· Present in a friendly, knowledgeable, and professional manner.

· Proficient computer use, specifically Microsoft Office Suite.

· Keen understanding of social media platforms.

· Knowledge of local area and able to learn community transportation systems.

· Good knowledge of general accounting and budget processes

Additional Requirements:

Will also be trained as a driver to fill in on an occasional basis or ferry vehicles to maintenance appointments. The following would is required:

· Class 4 with condition 16 license

· Clean criminal records check and vulnerability sector registry check

· Emergency First Aid

· Clean Drivers Abstract

Organizational Credibility:

The Manager will maintain a clear understanding of all programs, services, policies, and procedures of Lunenburg County Wheels.

Closing Date:

November 30, 2026

Anticipated Start Date:

Jan 2, 2027

Pay: $65,000.00-$80,000.00 per year

Benefits:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care

Ability to commute/relocate:

- Bridgewater, NS B4V 4G8: reliably commute or plan to relocate before starting work (required)

Education:

- Bachelor's Degree (preferred)

Experience:

- Operations Management: 5 years (preferred)

Language:

- English (required)

Work Location: In person

📌 Executive Director (Bridgewater)
🏢 Lunenburg County Wheels
📍 Bridgewater