Customer service representative supervisor (Burnaby)

Customer service representative supervisor (Burnaby)

20 Oct
|
MYTAXEXPERT
|
Burnaby

20 Oct

MYTAXEXPERT

Burnaby

Overview

Languages

English

Education

- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Train staff/workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Perform same duties as workers supervised
- Recruit and hire staff




- Co-ordinate, assign and review work
- Requisition materials and supplies
- Organize and maintain inventory

Supervision

- Customer service clerk
- Information clerks

Experience and specialization

Computer and technology knowledge

- MS Office

Additional information

Work conditions and physical capabilities

- Attention to detail
- Fast-paced workplace
- Large workload

Personal suitability

- Accurate
- Client focus
- Efficient interpersonal skills
- Initiative
- Organized
- Reliability
- Team player

📌 Customer service representative supervisor (Burnaby)
🏢 MYTAXEXPERT
📍 Burnaby

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