What you'll need to have • Minimum 3 years of related experience A day in your life with us • Strive for a single point of contact in the customer journey, maintaining an omnichannel approach to meet customers where they are most comfortable. Interact proactively to deliver excellent service and ensure a seamless customer experience with a “first time right” mindset working with prevention. Take lead in customer appointments by communicating IKEA kitchen perks and adapting the offer through pr...