Elevate client satisfaction as Associate Director of Client Services at Kobie, a leader in loyalty solutions. Enjoy a remote-first setting while driving impactful loyalty programs for top retail brands. At Kobie, we’re seeking an Associate Director to lead the client and internal partnerships across retail accounts. With 8 to 10 years in marketing or customer loyalty, you will leverage your strategic vision to enhance client engagement and satisfaction. This role requires strong analytical skills paired with hands-on execution to optimize loyalty strategies and drive measurable results. Key Responsibilities:

- Manage day-to-day client relationships and meetings
- Develop program strategies based on customer data
- Launch and define seasonal and promotional campaigns
- Anticipate issues and drive resolutions proactively
- Identify growth opportunities and build roadmaps

Requirements:

- 8-10 years in marketing, CRM, or loyalty roles
- Bachelor's degree in marketing or related field
- Proficient in CRM and loyalty platforms
- Proven analytical and leadership abilities
- Willingness to travel up to 15%

Drive loyalty and client success at Kobie, where innovation meets customer engagement. #J-18808-Ljbffr

📌 Associate Director of Client Services (Ottawa)
🏢 Kobie Marketing
📍 Ottawa